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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 4,481 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound was good but not excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was good but not excellent. Lack of base response. Ialso have iPad pros and they blow doors on these headphones. But these are great for working outside or doing sports activities, where as iPad pros might fly out of your ear. =D

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST HEADPHONES EVER, My fiance lovessss these headphones and uses them literally all day everyday, even in the house!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Fit and function great but poor sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l purchased these to workout with and run. Loved the way they fit right away but the sound quality is bad. Spend a bunch of time trying different things including the size of the rubber ear caps. Don't understand all the positive reviews unless the people rating don't have other headphones to compare to. These are beats! Expected lower range but at least excellent bass. My Bose sound sport broke and l liked everything about them except they would not stay in during hard running. (these would stay in) but the Bose sound quality vs these is not even close. My 2 daughters have the Apple AirPods so l compared to those as well. Again the sound difference is major. Returning these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic powerbeats pro earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. fantastic wireless earphones. Enjoying everything about the powerbeats pro earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound and Fit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and fit very comfortable and getting them at the refurbished price point makes it even better!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Great acquisition!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality earphones, fantastic investment with refurbished. They came like new! I strongly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beats have great sound and fit comfortably in your ears. Had the previous version and these are an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Stays in ears.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds! They have a great sound and fit very well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Earbuds out there

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound excellent connection fit very well inside my ears easy to use highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchase these BEATS and I was a nervous buying refurbished headphones but OMG I was very satisfied. The beats looked 100% new and the deal I was received was beyond amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Nice one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good. Nice fit. And last longer in battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! This is my second pair as I’ve lost my first one and these work really well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Buy new not refurb and buy warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit great and sound great but there's issues. Have trouble charging and staying paired with cell phone no matter what you do.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones worked fine. I bought them refurbished, opened and installed. Previous owner’s name and setting were still there. I had to factory reset them 2-3 times before they appeared to operate normally. I returned them to Geek Squad. Everything was ok, but to be on the safe side I returned them for a new pair + Apple Care. Other than that: Best Earphones so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the battery easy to set up and very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This was a good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound and the whole wireless set up. Were easy to pair with ipod. I would recommend the wireless Beats

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Hesitant at first

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this was a no brainer. Received item in the original box with the new earbuds. Have been using for a good three days so far the battery holds its charge as noted by the manufacture. The only drawback is I’m unable to turn off the headsets like I used to with the previous three generations

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice gym earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these earphones for the gym or working out. They stay in place and don't fall out. The only downside is the price. I would recommend getting them on sale or open box.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great For Working Out

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, easy to use, enough water proofing for working out. The only issue with these earbuds is that after an extended period of use (longer than an hour) they can get uncomfortable and I need a break. Microphones are not great for phone calls, but they’ll do in a pinch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great good quality sound is pretty good battery good

    I would recommend this to a friend