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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 4,481 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. Last about 7 hours. Very clear sound. Worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Excellent wireless earphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Battery is excellent. Easy to use and very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for working out!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the powerbeats 3 and they would fall out of my ears when working out. There was no way to change the fit. The powerbeats pro do not fall out and are able to be easily adjusted to custom fit in my ears. I love them. And I bought the certified refurbished ones which I was slightly nervous about, but they were brand new in the original case and everything. I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    2nd refurbished pair—1st pair L ear dies in 20 min

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to switch to a different brand but since I got this refurbished one for under $100, I decided to give it a try once more. My first refurbished pair was $120 and lasted 2.5 years before the Left earbud would stop working in 20 min at 55% charged. It would charge back up to 100% in 3 minutes but would only last another 20 min once again. I only decided to stick with this brand because of the Siri feature. If I can get another 2 years out of my 2nd refurbished pair, then I’m cool with that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound! This is my second pair of these ear buds. I also have the black ones. The only difference that I noticed is my black set that I purchased bran new will work solo each ear piece, while the other is in the box. This orange set won't. Not sure if it's because they're refurbished, but the left ear piece will not operate in a standard alot atmosphere.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Convenient head gear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and convenient but the volume is super low. I do love how they don’t constantly fall out of my ears like air pods.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Workout headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these head phones. Comfortable. Great sound. Would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Go the refurbished route!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a refurbished product, it felt like it was brand new. The box included new tips, and the battery life has been great. Honestly, for the price discount from brand new ones, I think these are worth it

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great workout earphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great fit, love the case. Workout doing crossfit and they stay in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This powerbeats are really great, they have great sound and stay in your ear, not to worry of losing them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones. My daughter loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent buy! Great upgrade from the 3s.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent- bought them to replace my Powerbeats3. Sound clarity is much better, and eliminated the low-end distortion of the 3s. Much more comfortable, and fit more reliably in the ear with less need to readjust- haven’t fallen out yet. Each earpiece can function independently, and each has a multipurpose button (the “middle” button on the old volume fob- pause/go/Siri...whatever), and each earpiece alse has a volume control which can control both sides, if both are in use. I often just use one for conference calls when teleworking. Microphone seems to work quite well, with no complaints on phone calls, facetime, or teleconferences. The chrging box is awfully big, and a bit tricky at first, but very useful. Also a bit pricey- I bought the Geek Squad refurb’d, and have been very happy with the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Beats are the best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to sync with phone Nice fit, very comfortable Great look

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love em!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fit. I wear them biking with no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Must Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THESE! I also have them in the yellow pair. I gave both the Airpod's and the Airpod Pro's a try and they kept falling out of my ears, even when I changed out the rubber ear pieces. These are comfortable, great volume level, perfect microphone for phone calls. I love the fact these actually wrap around your ear so they won't fall out of your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound and bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Pairs very easily with iOS and Android. Great for office and gym use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t fall off as easy as the beats pro 3, and the battery last a long time a big plus

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Must get

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, quality is great and fits ears perfect also I love the color

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    powerbeats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best and comfort for use while driving and walking

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headset at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome, great sound and long battery life. Would recommend them to anyone.

    I would recommend this to a friend