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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 4,481 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Great Deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These refurbished Power Beats Pro ( $140) were a great deal... they work perfectly and I like working out with these instead of my Airpod Pros. The sound of course is great and they are specifically made for working out. I’m an Apple product fan ... I don’t have time to mess around with connectivity when I want to use my earbuds... Thanks BestBuy and Thanks Apple!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great wireless earphones, they sound great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless earphones, they sound great and don’t fall of your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbelievably awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would argue that these are not brand new. The quality and packaging is unmatched and the price just drove it all the way home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great product if not allergic to build material

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for any Apple device user...unless you happen to be allergic to the material in the ear hook & eartips. I loved using these, until i had breakout of rash around my ears, & after searching for answers, happened upon forums mentioning the same symptoms I was having. Just a word of warning, if start having leaking or crusting in, on or around ear after using these for a few months, may want to stop. However, if not allergic/have issues with them, then they work great, sound quality is solid, quick pairing with ios devices, & Siri for selecting music making calls & doing other tasks is great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday for my runs. The connectivity is seamless. In love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a present for my daughter. She likes to go running.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Probeat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good sounds good They have a long battery life

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good connection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitches every now and then. Not the best for my ears

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Workout Headphones That Are Better AirPod Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my AirPod pros with these headphones because of the thumping from them when I run. Also don’t have to worry about them falling out. Sometime I notice my AirPods become loose after awhile from sweat.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best in the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sounds for the price. Comfy placement as well

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and the way they don’t fall out of my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality,.however its important to properly place earbuds for clear, crisp, sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Beats headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great as is expected from Beats headphones. They are very comfortable and don’t bother me at all during a long day of work. And they do not fall off of your ears. I definitely recommend these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Absolute steal as a refurb, totally worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they fell off in gym couple of times, but it might have been because am not used to them, need to secure them better plus i wear glassess. might be a deal breaker. i understand they are refurbs, but they only came with 3 ear tips , no eartips attached, no medium eartips. no where is it mentioned that the box has 3 eartips and not 4., but for the price , it is still worth it. otherwise the sound quality is amazing. would be better with active noise cancellation, wireless charging and smaller case, not really worth it for the full price for people with glassess. more orangey than red

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    New ear pieces

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with new ear pieces and in good condition. Sound great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my beats. this is my second pair in 3 years. i wear them everyday

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worth every penny but hopefully it won’t break

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and portability. Sounds even better than the AirPods Pro both mid and base. The Geeksquad Refurbished is almost like brand new. Only downside is that you can’t purchase protection plan on it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound decent product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. I use them constantly great for phone calls or the gym, or just jamming while at work can be a tad uncomfortable if you wear them too long not great for airplanes since they don’t cancel out sound

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound and very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, easy to set up, and very comfortable. Easy to carry it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. I literally have 3 pairs. My only complaint is that I’m always losing one, but that’s not Beats fault lol.

    I would recommend this to a friend