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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 4,481 reviews
  • Rated 3 out of 5 stars

    Nice headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has too much bass and vocals aren't the best. Headphones had a slight issue where button on right side was not clickable but still worked. Couldn't pass on the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant about purchasing refurbish head phones at first but after reading the reviews I was like "why not" best decision ever! These are just like new and literally did a 8 hr trip and still held a charge n had juice left on them, as using them to the gym same! Curb side was very helpful and was delivered fast by best buy thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds! Only ones I used. Good quality great sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished for the wallet win!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband. I was a little nervous to purchase a refurbished product just because I wasn’t sure what the noise quality was going to be like, the return policy is shorter and different, and I had never bought a refurbished product before. However, my husband has loved them and has used them on the daily for almost a month now! My husband is happy and I’m happy that we saved a ton of money. I will be looking into refurbished products more!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Barely feel these erabuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are light and easy on the ears. Sounds is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality only they don’t sit fit perfect on my left ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are refurbished so I'm not sure if that is a factor in noise canceling. The quality of sound is pretty good. It was a little confusing connecting them to my phone but I found a step by step video on you tube.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurb purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and sound is awesome, to say that they are a refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality I would buy it again I really love the sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Never fall off ear at gym!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound, love the text and phone call answering features. Microphone works well too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and wearability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones for working out and will upgrade to the new version for sure

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than airpods!!! Fits perfectly better sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beats headphones were in great shape. They just had a little scrape on it. The sound is loud. They are the headphones I take everywhere with me now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them! Definitely a great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Compact. Great sound quality and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound and comfortable. The charging case is neat too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Can't Beat these Beats xD

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them. They're a little defective (the left ear's main button is kinda stuck), but I got them at a really good price. Good for running or when you are at the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great sound, easy to pair, fits ears well

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Wonderful earset!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used earset that fits as well as the power Beats Pro. Certified refurbished was just fine and listening is great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great sound quality! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meh okay item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, not the best but i bought these refurbished and some people can hear me dine some people can't.

    I would recommend this to a friend