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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,481 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just as GREAT as a brand new one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised at the quality and sound of these Geek Squad Certified Refurbished Earphones and to be perfection honest, they were just as great as a brand new pair without the high sticker price from Beats. I've bought several Refurbished items from Best Buy before and I've never been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to pair with my phone. I love how they fit over my ears & don’t fall off.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Get these earbuds!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! They are super simple to set up, they connect right away with my Wi-Fi, and they actually fit my ears which is amazing because traditional ones usually just fall out or irritate me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound, good over the ear.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss my Samsung buds that did a hearing test and balanced the sound accordingly. These have great quality, but do not have good balance. They also tend to cut out when I move my head. I wanted buds that had earpieces as other brands fell out of my ears a lot. Overall good sound, but be better if they had some kind of online balancing app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Beats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great! Not the best sound that I thought it was going to be, but I still love it! I use this for work since I move around a lot, so it works great for me!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Quality headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, very stylish, holds an awesome charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality is great love the bass not to strong

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    My refurbished Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll better stop sleeping on refuebishwd items.. This is my 3rd pair of Beats and i cannot hear a difference between the old pair and new pair. Not to mention , the refurbished ones still carry a warranty like the new ones......point im making is Get a pair!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound portable and stay on ears no matter what

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for driving or gym,fashion look,great sounds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loves these headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best pair of headphones I’ve ever owned I brought a pair for each member of my family

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished believer now.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great! Was hesitant to purchase a refurbished pair of headphones but they came literally like new in the box with all the attachments etc! Would definitely buy again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good But Can be Frustrating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these earbuds however there is a learning curve with them. For me I had to find some aftermarket replacement tips to keep them in my ears as none of the enclosed tips fit my ears. When exercising (laying down on a mat) I have trouble keeping them in my ears. You need to be careful when adjusting them while wearing otherwise you will turn them off. They are easily turned back on though. They frequently need to be reset. This is done by putting the device back into the case and holding the button down until the light on the case starts flashing. Sometimes you need to delete the device from your Bluetooth list and then repeat the aforementioned steps. Other than these issues they are pretty good ear phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good head phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great the left one falls out occasionally but that is due to cauliflower ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Seamless integration with my iphone. And in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    What a steal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal.bought for work use and I don’t have to worry about them falling out!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and great battery life quick charge.....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones but them to workout no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound and are completely wireless!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Can’t tell there their

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and crisp would definitely recommend..

    I would recommend this to a friend