Customer Ratings & Reviews

I've never bought refurbished before, let alone wireless earphones like this, but right before the Pandemic hit I thought I'd give refurbished a try. At almost half off the price of new, I figured if I liked them but they didn't work well I could at least save for new ones if needed. Not knowing what to expect, I was surprised to open the box and discover these were packaged in the official Beats packaging (even still had the sticker inside). The case was only slightly scuffed up but for this much off the manufacturers price, that's fine. They work perfectly. Great sound quality. Love the on ear controls much better than the AirPods these replaced. I think the AirPods win on sound quality but these are very good as well. My only qualm is, I think, a manufacturers problem and not a refurbished problem. If these are even slightly off the charging plates they magnetically lock into one or both might not charge. That's a little disappointing when you want to connect to a Zoom meeting when there are three others going on around you. Again, I think it's a manufacturing issue instead of refurbed, and I just make sure when I click them in that the charging indicator lights up before putting them away.

Bought these for my husband because the Apple AirPods don’t stay in his ears. We took them on vacation and he loved them. They fit nice and snug over and in his ears.

My 12 year got these to do his basketball workouts. He was looking for something that would stay on his ear. He loves them.

I bought these earphones to replace a set that I sadly lost. I guess they are ok as refurbished, but they came with no instructions at all on charging and use. I was glad that I still had instructions from my first set. Somehow these don't seem as comfortable as my original ones. My husband and I "share" them to listen to audiobooks when we go walking, and they work great for that purpose. I do think they are really overpriced though, and if I lose these I will find a more reasonable replacement.

Total Tech Members beware: refurbished items have no coverage under your Total Tech plans. I purchased this item in July 2024 and recently one of the earbuds starting having random issues charging. I figured no big deal that is what we have the plan for in cases like this (something I have used on other headphones in the past without issue). However, my local store informed me they can find no coverage and that is due to the previously mentioned stipulation on Geek Squad refurbished items do not fall under the Total Tech plan. I spoke with the store manager who said that there was apparently a message present saying this (it is highly likely I made my purchase through the app and I do not remember seeing then). During our discussion, I made the comment that basically there is no point in buying a refurbished item as a Total Tech member and after thinking on it for a moment, his response was "yes I guess that is true." So if you are looking to roll the dice and save some money, go for it on these. However, if you are expecting any kind of coverage from Total Tech on a Geek Squad Certified Refurbished item... look at other options lest you be stuck with an unreliable item trying to save a little money.

The quality of the headset is very good, a little big, but stays in your ear, great for working out.

Bought refurbished which irked me a bit but ended up being ok, I’d get the warranty if possible as people have reported issues with these but I have 2 pairs and nothing so far

The heads for all work out sleek black colors and other options the case is bulky longer battery life easy to find in you’re travel bag.

I debated between the AirPods and the Beats Wireless, and excited to have chosen the Beats Wireless! From the call quality to the sound quality they are definitely living up to the hype! I will definitely continue to recommend!

I bought these as the traditional apple ear pods fall out of my ears. The loop fits comfortably behind my ear and I can wear these for hours without any kind of ear fatigue. The sound is great and call clarity is a nice touch.

These headphones blew my mind. They’re noise canceling and very loud. Fits your ear perfectly.

Great sound and long battery life only problem I have is that it huts my small ears.

Love these way more than the apple air pods. I've honestly lost these outside once found they still worked just fine.

Sound quality 6 out of 10. Highs aren't sharp and clear. Build quality is 9 out of 10 Wearability is 8 out of 10. They don't fall off but the ear loop becomes annoying over time. This a average pair of earbuds and not worth the high price. I own 6 pairs of higher end earbuds and the sound quality of this pair of powerbeats pro ranks as mediocre and not as good eatbuds in this price range. I would not reccomend to a friend.

Bought it as a gift for my boyfriend. He literally is always using them evvveryday! The case it came in is really nice. I rarely see him charge them so I'm guessing they last a long time. He uses them for music and phone calls.

Affordable alternative to buying directly from Beats and it works perfectly for me.

Amazing tech, music comes out crisp as i work out. Would recommend it to family and friends

I'm very pleased with my purchase, I have brought other open box items before and the price is well worth it.

Bought these refurbished and was quite surprised. Like new with same warranty. Never been a fan of beats cause of the price but they are actually really nice with a quality sound.

Very convenient and comfortable. I would recommend them.