Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 4,481 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats for days

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best headphones I've ever bought! This is probably my fourth pair...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can’t beat them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really nice work perfectly and looked brand new for a good price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best I have had

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very reliable and has great and crisp sound. Also works great during phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Just as much as I expected, because I bought the same item about four times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why are they so expensive?

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earphones to replace a set that I sadly lost. I guess they are ok as refurbished, but they came with no instructions at all on charging and use. I was glad that I still had instructions from my first set. Somehow these don't seem as comfortable as my original ones. My husband and I "share" them to listen to audiobooks when we go walking, and they work great for that purpose. I do think they are really overpriced though, and if I lose these I will find a more reasonable replacement.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it the sounds is good I recommend one hundred

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Shouldn't have been worried!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never bought refurbished before, let alone wireless earphones like this, but right before the Pandemic hit I thought I'd give refurbished a try. At almost half off the price of new, I figured if I liked them but they didn't work well I could at least save for new ones if needed. Not knowing what to expect, I was surprised to open the box and discover these were packaged in the official Beats packaging (even still had the sticker inside). The case was only slightly scuffed up but for this much off the manufacturers price, that's fine. They work perfectly. Great sound quality. Love the on ear controls much better than the AirPods these replaced. I think the AirPods win on sound quality but these are very good as well. My only qualm is, I think, a manufacturers problem and not a refurbished problem. If these are even slightly off the charging plates they magnetically lock into one or both might not charge. That's a little disappointing when you want to connect to a Zoom meeting when there are three others going on around you. Again, I think it's a manufacturing issue instead of refurbed, and I just make sure when I click them in that the charging indicator lights up before putting them away.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Long battery life

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and long battery life only problem I have is that it huts my small ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open Box Deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my purchase, I have brought other open box items before and the price is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Sound is clear. Great for refurbished

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great; would have preferred more bass. Comfortable over my glasses.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great choice

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as the traditional apple ear pods fall out of my ears. The loop fits comfortably behind my ear and I can wear these for hours without any kind of ear fatigue. The sound is great and call clarity is a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound and quality!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated between the AirPods and the Beats Wireless, and excited to have chosen the Beats Wireless! From the call quality to the sound quality they are definitely living up to the hype! I will definitely continue to recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very strong durability

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heads for all work out sleek black colors and other options the case is bulky longer battery life easy to find in you’re travel bag.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Case seams cheep

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the headset is very good, a little big, but stays in your ear, great for working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These Earbuds Are The Best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are the best. Sound Quality is great and the speaker is excellent. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats by Dr. Dre

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. They allow you to listen to music/ podcases during workouts as well as on your daily activities.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using the Beats and I'm been enjoying them. The sound is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEATS ARE THE BEST

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it intensifies the music and cancels other noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very much needed!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only ever owned wired apple headphones and oh man it feels soo much better to be wireless. These are just so great the sound quality good, the color is cool but the case is just a bit to big for my liking

    I would recommend this to a friend