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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 4,481 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome wireless earphones for the active kind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless earphones for the active type. I love this ones and are the best on the market for when you go running or stay active overall. The loop I’ve the war is amazing and the fit fees so comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Good headphones but overpriced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality 6 out of 10. Highs aren't sharp and clear. Build quality is 9 out of 10 Wearability is 8 out of 10. They don't fall off but the ear loop becomes annoying over time. This a average pair of earbuds and not worth the high price. I own 6 pairs of higher end earbuds and the sound quality of this pair of powerbeats pro ranks as mediocre and not as good eatbuds in this price range. I would not reccomend to a friend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones blew my mind. They’re noise canceling and very loud. Fits your ear perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Was a gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my boyfriend. He literally is always using them evvveryday! The case it came in is really nice. I rarely see him charge them so I'm guessing they last a long time. He uses them for music and phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Workout upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd pair of refurbished beats, these were for my daughter & she loved them. It was an upgrade from her 1 gen ipods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished Powerbeats Pro so far work perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these about 3-4 weeks ago and they work fine even though they are refurbished. I love that they are completely wireless which is great when doing Zoom meetings or using any other video conferencing tool. I can move around without worrying about moving my laptop. The sound is great and most importantly the mic quality is impeccable. You can hear clearly! Really that is one of the reasons why I decided on these earbuds/earphones. I wanted my voice to transmit clearly as possible. The comfort is 7 out of 10. After a while the wrap around design of the earbud starts to make your ear sore which I recommend taking breaks from using them if can. If anything changes with my experience I will hope to update. But so far very content with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never purchased anything that had been refurbished. The quality is like new. Still getting used to the way they fit in my ears. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    connieg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    second time buying this product, i am very satisfied with the quality of this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! Good sound, good for apple devices. Only problem is to place them in the correct angle to charge… no that easy…

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great for everything!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came fast and work great out of the box. Looked brand new. Sometimes will have a connection issue but otherwise a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a multi purpose earphones bout this refurbished it was cheaper lol. Love it!!! I can do all types of activities with it and it stays in. Wish the sound quality was better I like bass. But overall it is nice worth the buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would definitely reccomend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this pro not really noise cancelled when lawning yard but hey with headsets are best part is you can control volume individual from each set beats pro did great job with sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and powerful sound that would fill your ears. Careful not to put it to max level so not to damage your eardrums. Can't believe this to be refurbished, it looks like really brand new. Wow, nice purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    100% WORTH IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing headphones. I had nice $90 ones before, but there is no comparison. The noise cancelation is fabulous and I love how both earbuds work for my phone calls. I would highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great refurbished item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these refurbished Powerbeats for my cuz I couldn't pass up a good deal. Gave them to my wife for running and she says they're awesome. I tried them while working out and they're great! I'll likely purchase some for myself.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Careful with refurbished

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know these headphones are great because I own a pair myself. I bought these for my wife and thought I'd save some money buying a refurbished pair. They ended up having connection issues. Luckily Best buy makes it easy to return. I'm sure that this doesn't always happen with refurbished items but just something to be aware of.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Excellent for Running

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this product when I first got them. However, one of them stopped working less than a year after purchasing them. The sound quality is excellent and the way they fit in my ears when I run is excellent as well. I would recommend purchasing them new and not used.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Powerbeat pros

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read some horror stories about how these refurb come. I landscape, outside all the time mine are holding up perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and does pretty good. I like the charge that it holds for a pair of refurbished wireless headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! This was a great purchase! I would definitely recommend them.

    I would recommend this to a friend