Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 4,481 reviews
  • Rated 5 out of 5 stars

    Headphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me best for running They work for me and I struggle with headphone due to my small ears

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Repackaged NOT Refurbished

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a reason Applecare is not offered on refurbished items. This will be my last time buying these worthless products. This started manifesting issues not long after I bought it. By the time I realized that it was the headphones and not a lack of charge, it was too late to return. The right bud doesn't always charge in the case. Then, when it does, it's the first to drop sound even when it's charged. This is a piece of junk. It seems like Best Buy takes these faulty products from customers, then they get their Geek Squad technicians to blow some air in it, then repackage it as "refurbished". They are never fixed, just repackaged. Absolute rip-off

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 30 days and already one earpiece does not work

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good , and tight fit

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for exercising, but a little uncomfortable for me. Sure that’s part of it in order to make sure they don’t fall out, but I like the air pods pro better .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked them but the sound on these could have been better and they do hurt your ear when you use for a long time. The charging case is super big too.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good sounds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given it a 5 star rating if the buttons had programmable features like placing caller in mute. If you purchase these strictly to work out then you can’t go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These PRO buds are awesome and have great battery life. They keep me motivated during my workout session as that I don’t have to worry about them falling out my ear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love beat headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     love the Bluetooth headset works excellent will recommend that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color, Great Sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit. When working out it does not move or fall out. Could be a little loader but that’s just because I like it too load .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how they work. They do hurt my ears a little after wearing for a while but easy to connect and answer calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats in ear headphones.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came exactly as advertised. Enjoyed the experience and the Best Buy sales representative very supportive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound. Logistically Awkward

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot get these to sit snuggly in my ears as much as my BeatsX. And the over-the-ear design is a bit awkward when wearing glasses. However, the battery life is better with the Pros. I wish the case had MagSafe charging. Given the chance, I would buy the AirPod Pros instead. Great sound. Logistically Awkward.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal overall

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them on deal and again the price dropped! So had to return and place new order but refund proceed is slow! Happy with the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    save some money!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if u buy these and they are still a little messed up, you can go to apple and just get a replacement pair. but in my case they were perfect. i had owned a new pair but i lost them, so i bought these and they are the exact same just the box has white stickers to keep the packaging closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dr. Dre -

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats by Dr. Dre - I purchase this hadphones for my self and so dar I like than the sound is increíble and the point that it does not have a wire to go round my neck. Love them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Bluetooth. Makes my work easier don’t need to hold my phone while talking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend beats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a great deal these were! i wear them everyday at the gym. they keep a great charge, work great and were in perfect condition for being refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bluetooth ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love beat earpiece a lot, have bought four of different type so far. I bought the bud for two of my friend and one for my baby brother and this for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Beats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set replaced a set that I have for the last few years. They work GREAT!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very Loud the angle is wrong for my ears so when the volume is turned up it’s hard to hear the conversation

    No, I would not recommend this to a friend