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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 4,481 reviews
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fitting war bids I’ve had - I have small ears and these fit perfectly. They don’t hurt my ears either after wearing for several hours working .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGHLY RECOMMEND

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ☆☆Highly recommend!!!!! I paid half the price for the refurbished beats after losing the 1st pair I had and i am glad i did bc i got a brand new pair !!!! I would say Best Buy refurbished is the way to go!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to hear music phone phone I like it it is super good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost kept them…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really really wanted to keep these but my earbuds started to have connection issues. I’d be in the middle of a workout and my music would cut out. Not sure if this was just a bad pair or if everyone experiences this. Fit and comfort was great but had to return.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless beats 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was satisfied with the syncing but the volume te ds to be softer then the wired beats

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d give this zero stars if I could. The only reason I bought refurbished is because of how great geek squad usually is with their items. When I saw it was geek squad certified refurbished, I thought wow this is great!! They were visually in good condition upon receiving. They were an anniversary present for my husband. When he opened them he was ecstatic, only to find out that the LEFT HEADPHONE WOULDNT PAIR!! I think it’s ironic how after seeing the issue, I clicked back into the reviews to the one star ratings and they ALL said the same thing. Issue with the left headphone. Prior to buying, all of the 5 star ratings were just so coincidentally visible for me, while the poor ratings had to be clicked into. Why keep selling them knowing people have the same exact issue. They’re either great, or the left headset is broken. Because of COVID, I had to return them via mail. Even though they were defective, I still had to PAY RETURN SHIPPING. The post office shows them being delivered to Best Buy this past Monday and I still have yet to get a refund to my card.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Power beats pro headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! My daughter loves them! They come in the original box and have all the accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these, control any volume on and Bluetooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound can connect to any Bluetooth enabked device and had volume control. Great for active people. Stay put.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats=bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats are now bad quality, they are not made like before.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift and didn’t realize product was refurbished at the time.. checked them out when I received and everything was there and even had unopened rubber earbuds to interchange. Overall no issues with headphones and were well received

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know what to expect when I purchased a Refurbished item. So, far the Powerbeats have been great during my workouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and don’t have to worry about them falling out and possibly losing. Battery can last for weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t beat beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for My wife on Mother’s Day she loves them great for working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sporty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Espectacular sound and fit to the ears. Crispy sound smart sensor And very intuitive. Work sweet with iPhone. Siri is very helpful and activated with voice commands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones I have ever had

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for myself because the AirPods always fell out of my ears, I love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good wireless option

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connect to iPhone very quickly. They hold a great charge. Sound great too. No issues. Especially for refurbished they were a great deal!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for working out and moving around.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great during active work outs. Beats stay in ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy refurbished

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying geek squad certified products when I can. I do so because it means they check the product over and make sure it’s working properly before they put it on the shelf. I had when you buy something and it doesn’t work the first time you use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing! Super easy to pair. Extremely comfortable even with a mask and glasses. Beautiful color too. Will definitely buy these again.

    I would recommend this to a friend