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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 4,481 reviews
  • Rated 1 out of 5 stars

    sucks.....had to return it back

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought it online, it was saying refurbished and geek squad certified.... But when I received it didn't work, couldn't even turn it on even bestbuy employees couldn't make it work....had to buy different one Samsung earbud which works great....

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and fit! Just too bulky to be practical for me!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good, no bass on it and it beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very satisfied, i ghave bought cheaper units with better sounds

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair of refurbished powerbeats pro I’m buying and so far I’ve had a great experience with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones they keep a good charge and never have to worry about them falling off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Powerbeats Pro earphones are excellent! The color is unique, sound is great, and battery life is long lasting. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones, work amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about purchasing certified refurbished headphones but not anymore! These headphones look and feel new and work great! battery life is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a lost set. Works well even if refurbished. Use a rewards certificate to purchase it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume quality is ok but I have more headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dre Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it as a gift for someone. They love it. Utilizing it on a daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gym headsets

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my go to headsets for workouts. Have different beats sets, but these work best when in the gym.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overall good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good deal if you're looking for an affordable price on the Beats Pro. The reason that I’m giving 2 stars, at first, it was a good option, and I thought that quality wouldn’t be affected. It doesn’t have the same smoothness when pressing the bottom to answer or hanging up calls. I’m guessing it has to do with being a refurbished product, so even though it’s tested before selling, chances are it’s not as smooth as something that’s perfect out of the box. Then again, I got a good deal, so I wasn’t expecting perfection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    don't buy refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy these twice and both times they did not work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Trying a refurbished pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good let’s see how good there going to be after 6 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Here Today Gone Tomorrow

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my wife these Beats for her birthday and she loved them, (I think a little too much). We went to my son's soccer practice a few weeks later and someone broke in the car and stole them. So now I have to get a replacement. Bummer!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for exercise they never leave my ear and always provide consistent sound. The Beats pair with my Peloton equipment and keep me going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them... My whole family owns a pair... I use them for work calls and they can hear me perfectly...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear hook FTW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear hook is a life saver, just wish they came with ANC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about this purchase it was my first refurbished item. I love it!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great value for money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At times the case charging doesn’t work but overall the battery life of the beats are great

    I would recommend this to a friend