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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 4,481 reviews
  • Rated 5 out of 5 stars

    value for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    value for money i like it very much very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product was exactly what i was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were exactly what I was looking for and very easy to use right out of the box

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing pieces

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is nice. missing rubber earplugs that go on the tip to fit in ears. Missing charging cord. I cannot use them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love theses great sound and excellent value for the price. Use these daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice birthday gift.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a gift my wife loved them! She like the storage box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues and a happy kid. What more could I ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. I gave them away as a bday gift.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 1 month!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great and really enjoyed them. I like to lift weights, run, cycle and play basketball and these stayed put and performed great. One side stopped charging after 1 month, I am going the apple store and hope they can resolve this issue, however this issue has been all over the internet and I'm really surprised this is still an issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! I have really small ears so finding ones that don’t hurt is very hard for me. I can wear these all day and not have any issues!!! I’ve bought refurbished from Best Buy before and have never had any issues so these were a great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, service; easy online shopping, fast and secure delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an android and they work great with my phone and computer? Can't fell the hoop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wife loves them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished but there just like new. Original box & all materials included. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Great brand. I would buy them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    These ae ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Beats but purchased them refurbished, I didn't know I couldn't purchase Apple Care for the refurbished item. Also, I have a hard time switching from one device to the next. I set it up on my husband's computer and he could not hear any of the meeting he was in, it even knocked out his computer speakers. He had to restart his computer in order to get the speakers to work again, however, he missed everything that was said at the Zoom meeting. They are not like mu AirPods where I can switch between the five devices I use, including my laptop, but they will do.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great price; lots can go wrong; short warranty

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being wireless, there are many places for failure. I don't know if the failures are due to iPhone or the headphones having some latent defect that doesn't manifest quickly, but my set are not reliable. I have to repair them to clear things around once per month. At first, I chalked it up to my new iPhone 11 pro, but now I'm not so sure. I guess I don't know, but that is what makes it so frustrating to only have a 90 day warranty. Too many variables are changing, and 90 days isn't sufficient time for these complicated headphones. So, buyer beware.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these beats for my boyfriend and he absolutely love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with Powerbeats Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought Powerbeats for my wife when she does her daily runs. She loves them. Quality of her music listening is excellent for her. Compare to other brands out there. She highly recommends it. having the color YELLOW was a huge plus!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones and cant complain on the price would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like new. Havent had anproblem out of them yet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Save your money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t even last 9 months. The left ear was not charging anymore. This is the second set I bought. I’m done with these.

    No, I would not recommend this to a friend