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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 4,481 reviews
  • Rated 5 out of 5 stars

    best pods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these everyday I haven't had any problems with these pods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Easy setup, use, clear audio and mic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this earphones so much they work very well with my phone ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good when working out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is so nice and very good when working out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this item for about a month before the left earbud start having issues. The left earbud still doesn’t work and I’ve had it about a year now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished are trash

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t not purchase refurbished items! Bought these thinking Best Buy Geek Squad would get these like new condition only to have them not work within a month. Called Best But customer service only for them to transfer me to Apple. Apparently Beats has a contract with Apple. Through Apple customer service, they request the serial number on the earphones. After I gave them the serial number I was told they can’t find them in their system. I’ve called multiple times to get resolution with zero help. Best Buy passes me to Apple and Apple it terrible to deal with. I’m left with a pair of expensive earphones that don’t work. 5 stars for trash, terrible customer service by Best Buy and Apple.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my birthday gift for my baby .He like them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headset. It works seamlessly and easy to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase that I bought over a year ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality !! Good price!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new power beats pro!! Very easy to use made by apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great. Really like them.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife and son and had to buy a set for myself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for 3 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 stars because this Refurbished Powerbeats Pro worked good for 3 months 0 stars because Now on the fourth month the left side stop working end to late to return them back

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished but can tell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a refurbished pair and work great. Have not had an issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Items missing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second pair of Beats Pro I opted to go with the refurbished trusting it would be a good quality, I do have to question geek squad inspection process, the sound quality is definitely not the same, and it was missing one of the ear bud covers I had my previous pair stolen so luckily I had the others from my previous buds just disappointing im paying for a product and still having to replace items myself

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems they work great can’t even tell they were refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work so that works for me. I would purchase them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He loves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the ear buds for my grandson and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished purchase for kid

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found these on sale. Works very well and functions like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal took a while to get use to them but worth the effort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones for someone deaf in one ear. They help me hear better.

    I would recommend this to a friend