Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 4,481 reviews
  • Rated 4 out of 5 stars

    Pro Beats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great! Just not always easy to connect. But overall a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lov’em

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the - they fit well, don’t fall off, and automatically pair with my phone. It’s also cool that the case is a charger, so they’re always ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working out

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them as a gift. BF loves them! They don't fall out of his ears like the airpods do when he does upper body exercises (shoulders knock them out) Sound quality is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the AirPod and they kept falling out of my ear these work great good sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for work outs

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds for work outs. Slight on bigger side, hold on to ears well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Navy blue beats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case did not work!! Didn't charge at all. Very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a new set and i received a refurbished one...will never buy from bestbuy again. The ear bugs work great as i would expect from Dr. Dra but the box was opened and the ear big case was a used one and does not fully charge. Ear bugs get a 5 star rating and bestbuy gets a 0 raiting.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Trash

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for less than a year. One of the buds will not charge or connect to my phone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price I bought it. I like the way music is heard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent condition

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition for being refurbished. Looks and performs as if they were brand new. Highly recommended when on a budget.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected from beats

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always like the beats products, but in this case is a lil different. I Got this refurbished beats pro for christmas and didn't opened them until the second week of January and when I tried them for the first time I didn't like the sound. Might be because they were refurbished, even though I have bought multiple items that were refurbished and I didn't have any problem.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great. Exchanged for Airpods Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great out of the box. Day 2, left earbud wouldn't work, then wouldn't charge. Then started to work, and right earbud wouldn't work. I reset them, and no changes. The charging case is also huge and absolutely won't fit in your pocked. I do not recommend these. Save yourself the problems and just buy the Airpods Pro. Tiny charging case, small earbuds, and they work. Very happy with them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Horrible packaging

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is working good only thing was that the packaging was horrible. It came in a dirty ziplock bag.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEATS GO ON

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now owned the Beats full headphones and the wireless beats and now the totally wireless in ear phone still with great quality that you expect from the Beats line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dr Dre

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dre beats fit my ear perfectly. I’m glad I purchased I was unsure because I have small ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to pair with iPhone. Sounds great for music. Phone calls sound Norma and the microphone picks up your voice without any issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New earbuds not included.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived well boxed. Should have really come with a new set of earbuds. I purchased those separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Becky

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchase a set for me about 2-3 year’s ago. I enjoy them so much that I purchase some for my younger sister .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Big Disappointment

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CNET featured this refurbished product as a great deal so I ordered a pair. My pair sounded tinny with muted midrange and bass sounds. There was no comparison to the great sound quality of my Apple Air Pods II. The only positive was the better fit of the Beats.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They are ok but not worth the price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge box is too big; they continue to disconnect from my phone; the range is not very long.

    No, I would not recommend this to a friend