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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 4,481 reviews
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work fine but sometime it get disconnected while I am listening music.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to set up. Great sound and bass. Love that you can use just one if you need to here other things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing. I chose my beats over my airpods. Awesome decision.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great sound till they stop working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great for the first couple of days till they stopped working properly and only one would connect and play to my laptop! I returned and just got a brand new pair because of how much I liked the sound quality. Bite the bullet and just buy the new pair!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible Did not work at all Ordered these before my trip to JAMACIA

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is so satisfying, very satisfied with sound

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not enough volume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchase of a refurbished Powerbeats Pro and it is so DISAPPOINTING. The volume is so low you can hardly hear the music, even after turning it to maximum. I was super unsure of buying a refurbished item and now my fear of it not working correctly is confirmed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly, even tho it said refurbished it was practically new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished but looks and works like new habent had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great esr buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, I really like they hook on your ears, so you don’t have to shove the ear buds in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. Incredible price for a great product. Great quality and sounds fantastic.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not a good as apple Pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Apple one better. These were not comfortable on my ear. Had to return

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good I very happy to buy and sound also very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work fantastic with the iPhones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these great sound and noice canceling is a bonus. They work fantastic with the iPhones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charger broke

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger is broke straight out of the package. Will not fit into the socket either?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery works like brand new. I love my beats and i trust certified refurbished products from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats beat Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of these best purchases I made all year they better than the Pros and the battery last a long time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was used, but it had a lot ear wax in it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Have some charging problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side either never charges or charge very slowly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this and they still had someone else’s name connected to them

    No, I would not recommend this to a friend