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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 4,481 reviews
  • Rated 5 out of 5 stars

    Should of bought sooner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. I love how when my headset is on it will read messages and gives me the chance to respond

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as great as you would think

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a noise when you put pressure on the device while in your ear

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerbeats Pro- Beats by Dr. Dre - love this color- sound quality is excellent

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these headphones for about 8 months and the audio on one side has already gone out, which is disappointing considering their value and supposed quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Moms music

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now nobody says, turn your music down mom or at least I don’t hear them with my beats on and on full blast

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased refurbished Beats and despite them looking brand new, they stopped working the first week of use. Best Buy accepted my return and my account was credited quickly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Refurbished is awesome. Great product. Feel just like brand new.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is so low like it blown out I have some already I have bought in the past and they are way better these restored one not great at all and for the price nope

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Powerbeat pros

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds as long as u can get the right eartips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First wireless ear buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a refurbished set that looks and feels brand new. Sound quality is great and super easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refurbished item

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received in pretty much brand new condition. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sounds. Havent had any issues since I purchased this item several months ago. And they are used daily

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as much base

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better off buying the Apple AirPods. These did not live up to the hype

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased at a great price sound quality is amazzzzzing I love the ease of connecting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dr Dre

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Excellent sound quality. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I have apple AirPods Pro, Powerbeats pro for me was just for kicks. They’re good to use around the house and if you’re somebody who works out the ear hooks come in very handy. Of course, ear fatigue could always be an issue for someone. The base on these things are pretty good. No complaints

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Good!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TRASH!! Half Work...When your talking on a phone call they can barely here you sometimes. It fades in and out. Music Sound equality is Good!! Battery life is about 8hrs

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome, I haven’t charge the case in over a week and the headphones are still working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced lost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in ear. Replaced previous lost ones Refurb came like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful headphones I very love it and recommend to buy it

    I would recommend this to a friend