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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 4,481 reviews
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ailudio comes out of device. Sound is clear and can be controlled by button

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy excellent refurbished condition!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived an A+ plus condition only gave four stars because I wish the battery life we’re longer. Currently on a full charge they only last about six hours. But I couldn’t be happier with the discounted pricing and the condition they arrived in from the outlet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure about refurbished products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this pair of refurbished headphones and they were great for a while. Then I lost sound in the left headphone with no solutions working to get them back on. Returned to Best Buy and bought a brand new pair by paying the difference. So I will see if it’s the product or what. Stay tuned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using them for gym and they sound amazing. I had the AirPods but am very happy with these.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t work right cuts in and out and disconnect not happy with it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable ,recommended 100% got it them on clearance otherwise too expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great loud music. Good Sound Love the Headphones. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So amazing. I listen to music constantly. The updated features and quality are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they sound great! Battery last a good amount of time! I will def recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. Purchased for my husband’s birthday, he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats pro!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! We have three pair! We enjoy listening with these

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in late August, since the beginning I had trouble with the connectivity to the iPhone, but I ignored because after after a few tries it would eventually connect BUT now, after a few months it won’t hold the battery, after not even 30 min of use the battery was dead. I made an appointment for Service in Store for a repair, NO Warranty whatsoever because they used the date of the original item sale from the previous owner, NOT when I bought it Refurbished. The price for a repair was $99, better buy another and New

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality. Great sound. Cool look. Easy to use. Takes phone calls well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beats wireless headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones. Plus them being refurbished great quality and price!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    3 month lifespan before failing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware: Lasted only three months before one of the ear buds went bad. Conveniently 1 week after remaining manufacturers warranty expired from when the original user bought it. Kicker: if you have total tech support that usually gives you the complimentary 2 year protection on your items, geek squad refurbished does not qualify for that. Waste of money, literally. Best Buy: do a better job validating your refurbished items.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses headphones are great. They charge fast and the sound is crystal clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great buy, great sound and features. Should have brought these first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. The sound quietly is amazing and would totally recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing! They are just so expensive. But love the color and great for working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome wireless earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit great and the audio is very good. Self-charging storage is a bonus also.

    I would recommend this to a friend