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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 4,481 reviews
  • Rated 4 out of 5 stars

    Happy man

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good headphones thank u.Wish they had user instructions for unit and it’s set up and it’s crazy how expensive they are and how deep to dig for user friendly tips and settings and Cations ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power beats pro

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, wear to work. Great sound, was very easy to pair with my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    impressive quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very high quality headphones. Can pair with any device

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent wireless earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is decent. Not the best for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they are great works well with iPhone you will love the sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B&B

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent good price I want others No matter the color all good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE EARPHONES!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality overall! HIGHLY RECOMMEND IT TO EVERYBODY! SECOND SET I BOUGHT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful price and a high quality product! I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    powerbeats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great! Super easy set-up. Refurbished are a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone. Long battery life. Easy charging.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy refurbished items from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received these headphones and they were registered to the previous owner. Worse than that, the right headphone works intermittently and I can’t return or exchange them. I’ve only had them for 2 months.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound just a bit bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy these headphones and mostly wanted them for runs. I don't use them as a daily gym headphone because a lot of the times I have workout partners and taking them in and out is cumbersome and wearing only 1 makes it look like a weird bulky bluetooth lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product. Excellent condition. Would not know it was refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to give as a gift. Sound quality is excellent! Love the color!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BEATS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REFURBISHED, RIGHT SIDE DIDN'T WORK,HAD TO WAIT A COUPLE OF DAYS BEFORE I COULD TAKE IT BACK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love beats. The best Bluetooth headphones ever. Color is cool

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expect high quality sound but was disappointed. Air pods one - were superb in comparison. I returned them and got the pods pro - couldn’t be happier

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disheartened

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished ones came on Saturday. Tried to connect them. They left one connected, right one showed “0” charge. Wouldn’t charge at all. Tried reset procedure. Afterwards neither would charge nor show. Wouldn’t pair anymore. Sunday tried to see if firm was updated, it says it was but still wouldn’t show neither. Monday morning brought to best buy Geek squad. They don’t work on them. How is it Geek Squad certified refurbished if they don’t work on them? Said the serial number on box didn’t match the buds. Eventually gave me refund for the nonfunctional ones. Long story short, still ended up paying $250 for a new pair. Think that was the plan in the first place. No more Best Buy certified refurbished for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter and she absolutely loves them. Very light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I prefer these over AirPod

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer these over AirPod, I lost them and brought AirPod Pros now.

    I would recommend this to a friend