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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 4,481 reviews
  • Rated 2 out of 5 stars

    :( wasn't what i was hoping

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a Pretty good deal on these although they were missing the rubber ear plugs and the charger, im not an apple user so i had to buy an apple compatible charger for these :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Powerbeats pro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones love them has a great impact on music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones. Great quality and sound. The moss color looks great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat me up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And the beat goes on and on by Dre, Solid earbuds and great sound.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good a first but after a few minutes it disconnects from bluetooth and it gets annoying after a while so I don't recommend getting refurbished.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fine while they lasted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought refurbished. Still very expensive. Worked for about 30 days. Right side is dead. Left side doesn't hold charge for more than an hour. Should not have been sold. Tried to return. Return period for refurbished is really short. Never again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Two steps back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to be a fan, but they lost my understanding at this point. I don't like the fit on my ears and why such a big charging case ? Other than that, of course no complaints on the bass!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them works great! Very nice headphones with sleek look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerbeats pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    II love my new Powerbeats pros, they’re in excellent condition.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The button on both doesn’t work, you can’t answer or hang up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! I use for cycling. They stay in my ear and the sound is great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    four battery life charge does not even last 2 hou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor packaging missing listed accessories and already poor battery life very very disappointed with Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Came with earwax and hair. Gross.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones I received had someone else's earwax and ear hair. I could not believe it. I was ok with the scratches but EARWAX? Nope. Returned in store as soon as I received them. Giving the refurbished option 1 star for obvious reasons.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless. Best purchase I have made in a while. Awesome sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Beats Rock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Clear connectivity. The color is my favorite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for a pair of headphones like these definitely not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEATS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THEM ARE THE BEST INVESTMENT MADE FOR ALL AROUND USE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality ear pieces! I really like the clarity! Go buy them now!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never really consistently worked. Although when they worked they were great. More often than not one head phone would charge while the other would be at 0%. And most of the time the cool graphic that shows the case and each headphones charge levels would never show up. It would take 10-30 minutes to find out that one headphone was not charged and play around with it until I got a partial charge so I could go running. Really frustrating when all I wanted to do is grab them and start my run. I sent them in to apple to be fixed but nothing changed. I don’t think I’ll ever get a refurbished item again. Wast of money!! Wast of my time!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit just perfect and the sound quality is like any other!

    I would recommend this to a friend