Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 4481 reviews
(4,481 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 1 out of 5 stars
They didn't work!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't work. As soon as I took them out of the box, the battery was completely dead. Then when wen to charge them, the left earbud wouldn't charge. Very disappointed.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Navy
No, I would not recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome works like a charm and sound is amazing !!!!!!!!!!!
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss
I would recommend this to a friendRated 2 out of 5 stars
Very poor sound quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited to receive my Powerbeats Pro, and had already gifted my Apple AirPods to my oldest daughter because I was positive all of the online reviews would deliver to me a superior product. After taking them from the box with joy, the construction is very solid, and I loved the color I chose. The storage pod box is gigantic, but the pairing process was seamless, just like they were built by Apple. When trying to decide which silicone tips to use, I worked back and forth through all three options at least 5 times, tying to find the perfect seal without feeling like they were touching my eardrum. I settled on the medium size, and fired up my Apple Music app to give them a try. My goodness, how disappointing. The sound from these headphones is terrible for music, with almost zero low end register, and a very tinny, treble focused sound. I can’t imagine how all of the professional athletes I see wear them during warm ups, except that they get them for free and paid to wear them. I assumed I had made a mistake, so tried every combination of silicone tips, angle in my ear, setting on my IPhone EQ, but absolutely nothing would help them produce music worthy of listening to. For comparison sake, I switched between my AirPods and Powerbeats Pro during the very same song, using the same volume and EQ settings, and the old style AirPods blew the doors off of the Powerbeats Pro. I returned the Powerbeats to the store within 2 days, heartbroken to still be limited to a couple of hours battery life. I guess I will buy another pair of the original Airpods, now that my daughter is sporting her dynamic and rich sounding earphones.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss
No, I would not recommend this to a friendRated 5 out of 5 stars
Love them !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work perfectly to listen to books and music while walking!
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss
I would recommend this to a friendRated 5 out of 5 stars
Amazing Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product with great quality, good price at Best Buy.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss
I would recommend this to a friendRated 5 out of 5 stars
Work gray!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great no issues! Like the over ear part
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Glacier Blue
I would recommend this to a friendRated 5 out of 5 stars
Nice headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my wife. She really enjoys them for the gym.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Cloud Pink
I would recommend this to a friendRated 5 out of 5 stars
I love this.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great voice. I dont really feel it snuged in my ears.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss
I would recommend this to a friendRated 1 out of 5 stars
Refurbished product died within months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like a refund for store credit because the right ear piece is constantly dead even after a full night of charging. The box itself doesn’t charge the right ear piece properly.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, they last longer than AirPods too. No regrets
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss
I would recommend this to a friendRated 1 out of 5 stars
Right headphone is not charging after 1 month.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right headphone is not charging after 1 month. I have tried calling My local bestbuy for assistance on an exchange. I’ve been on hold for over an hour. Still haven’t connected.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Ivory
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality! Great headphones to cycle with.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss
I would recommend this to a friendRated 5 out of 5 stars
Beats pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it my beats pro excellent sound. Easy to pair.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss
I would recommend this to a friendRated 2 out of 5 stars
Not the best fit but good fit in Apple’s ecosystem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These didn’t fit my ears, none of the tip choices, but did connect effortlessly into Apple’s ecosystem once paired. Maybe I just have strange ear canals, but for my money, the Jabra Active Elite 65T is a far better choice for the money.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Great purchase for great price.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for great price. I would definitely by these again.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss
I would recommend this to a friendRated 5 out of 5 stars
Best purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love with my headphones!!!! The quality was amazing.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss
I would recommend this to a friendRated 1 out of 5 stars
don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for when i go to the gym but it sounds terrible, wish I could return.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds are very clear and crisp. Very good product.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss
I would recommend this to a friendRated 5 out of 5 stars
Great headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received these for my birthday. Great item for the price.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss
I would recommend this to a friendRated 5 out of 5 stars
Exelent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound good product and great app for the iPhone
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss
I would recommend this to a friend














