Customer Ratings & Reviews

I have Beats at work and decided to buy some for home. Unfortunately there was something wrong with the sound quality very tinny sound (probably why they were a refurb) and they were missing the rubber ear pieces. I was going to return them but my dog ate one before I could.

The headphones would not stay paired to phone or to each other. While weight lifting or running these headphones continued to disconnect and cause disturbances in use.

First use and they had issues. Didn’t work properly

They’re the same price as air pods pro. They are are pros are a way better quality. This is not worth $250

They never paired with my phone. I have to return them.

I loved the color of these and I am always willing to try refurbished products, but there is always that risk of the product not functioning. These arrived and only one was blue-tooth compatible. However, upon bringing it back to Best Buy, they helped me pick out another pair ( in black). This is a minor inconvenience, which is why I can I gave it 3 stars, however, the black pair works perfectly well and I have had zero issues with them thus far.

I loved my Beats until one of them got wet and doesn’t work anymore. I thought they were water resistant.

As a previous owner of the Powerbeats3 I figured I’d get these used because the was reasonable. About 3 weeks in no complaints everything seeks to work in perfect condition with my iPhone. I’d recommend these at the sale price I’d gotten it which was approximately half off.

I purchased a refurbished pair for $100 (50% discount) and the left earpiece stopped working after less than a month of wear. My order only allows 2 weeks to return. Please send me a new pair of refund me.

Sound like rain broken after 15 mins of using ……….

The right ear bud stopped working how can I return or replace these defective item?

Would’ve given these at least 4 stars but Haven’t had these for 6 months and the right one won’t charge

Charge full battery only last 2 hours before i was getting 8 to 9 a month after 2 hours now im stuck with them to late to return and dont even have warranty

After one year they don’t work called Best Buy no help:-(

These aren’t so good buying refurbished the ear piece would not charger just buy them new

These have been a great component to my workouts! They don’t slip and are sweat resistant which I really enjoy! I have smaller ears than most people and I’m happy that they stay in place while lifting weights and doing cardio! :)

Won't charge. Most of the time, one will charge and one is dead.

They dont work. I can hear but people can't hear me

Sound is ok.... I think it misses on the bass side.

Not only do I use this for phone calls and having a handsfree clear noise system it is also very compatible with my iPhone. It reads my messages, uses Siri and makes my iPhone much easier to use when I’m not able to use my hands!