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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 4,481 reviews
  • Rated 4 out of 5 stars

    Pro bets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ear buds just wish it come with instructions in the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, I was using a cheap pair from Amazon and what a waste. Independent from each other, volume is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dr. Dre

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might as well be new, love the color. They come with three different ear inserts and the medium one fit best for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like new

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend these instead of new. Price is a lot less and it is just the same as getting them new out of the box.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy them new if you can

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came bent and really disgusting. BestBuy’s refurbish is terrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was full aware of purchasing refurbished ear phone beats by Dr Dre ear phones didn’t come with ear bud tips and the sound goes in and out these are my second pair

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These stay put once you get them on. They’re not easy to slip on and take a fair amount of time to position them. After having them in Swahili, they make your ears sore from wearing them. I’ve returned them for Bose Open Earbuds.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Never going to get a refurbished

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones had been a great disappointment, had it replaced with a new one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better with Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurb appear as new. These will work great with your Apple devices, iPhone and iPad. Not so much with Android. Charges with Lightning cable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't even send me the right product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed with BestBuy's service. Firstly, the delivery was pushed back twice. Secondly, by the time the package did come, it was the WRONG thing. It was a pair of SAMSUNG headphones, instead of Beats. It was incredibly upsetting and I will not be purchasing an refurbished items from BestBuy again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Connection Issues

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues 7months later. Apple repaired. Same problem keep happening

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with the refurbished product, would not recormmend

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these beats! The charging is quick and convenient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left bud only worked for a month. Too late to return to best buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No more refurbished purchases

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Distortion in sound for the past 9 months. I’ll never buy refurbished again. Waste of money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    refurbished as new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, i used every day at everywhere, enjoyed the noise cancelling. did not even look refurbished

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great value. Would buy another similar product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable, keep falling out . Not a very good fit .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished Buyers Beware!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would scammed by a big box store. So, the refurbished Beat Pros I bought are defective. I can hardly hear on them. I took them back to the store to be serviced only to be told the serial numbers don’t match!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cosmetically good, sounds a little different

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cosmetically good. Sound seems a little different.

    I would recommend this to a friend