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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 4,481 reviews
  • Rated 5 out of 5 stars

    Squeaky clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although they were refurbished they were packaged like new ..most importantly they looked like new they were clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covid-19 boyfriend Father’s Day Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an early Father’s Day gift to a Covid-19 boyfriend. We don’t have kids together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought these could provide a great opportunity to wirelessly connect to my devices to provide an auditory experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. I just hate the box they sit in dies so quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look new for an used one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good value. No need to buy new when a repurposed one looks just as new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got them on a daily deal. wished the sound were louder

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stoo working and wasn't ablle to return them. Sound blow out after a couple of day's

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay-put design, good for exercise. The large case isn’t a big deal - just throw it in the gym bag and go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for workouts

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. I got this pair for a friend that keep losing his. I got a color that can’t be lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple screwed beats brand up there Bluetooth is ve

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving it five stars because the products good brand Apple is absolutely terrible

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones looked great but unfortunately I couldn’t even use them because the Geek Squad member who worked on these Packed a micro usb cable in the box instead of a lightning cable. So I couldn’t even charge them. I went and returned them at the store for a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love them he use them all the time and perfect work.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little ears

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now these ear buds are one of my best small earbuds. I love how they fit over my ears I don’t loose them. I even sleep in them because I forget they are in my ear. However the battery life is good/excellent. I have four pairs all in black. I loved, loved, them. I was born with little ears and these are prefect.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor connection people could not hear us lots of static

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Great for taking phone calls while working and going right back yo my music.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurbished, regret it, having issues 3 weeks after buying Only to find out Best Buy only has 2 wk policy for return/exchange very disappointing now I have to deal with manufacturer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    MS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound, quality, and comfort has nothing on airpods. As soon as i put them in the ear the sound and comfort was not what I am used to with airpods. If you accidentally get hit in the ear with these in your ear it's very painful. Clunky.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these would be a great gift but I find them uncomfortable for looking period use. The sound quality is poor. I've had several pairs of beats, these were the first pair since apple took over & the difference is highly noticeable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy happy happy happy happy happy happy happy happy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went out in October and I took them back in December to see if I could get them fixed and they told me they were 8 days out of warranty! They didn't come with an after market warranty or I would have bought it just for security purposes.

    No, I would not recommend this to a friend