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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 4,481 reviews
  • Rated 3 out of 5 stars

    My fav

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to glitch at times … I was so in love with this model I bought 3 pair do maybe it’s just this pair with the issue of others not hearing me at times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. They are really good to use when running.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t ever buy refurbish... I only use it once in a blue Moon and they’re not working no more

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not happy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having having problems with charger, sometimes the right earphone does not charge, does not sit right in the cradle ?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stupid rule on refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not being able to buy a protection plan because of being refurbished doesnt make sence. If something breaksrepairs +cost if buds at 149.00 would exceed price of a new pair. Stupid rule.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love these earphones!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would definitely recommend these to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Workout buds in the business and the H1 chip works wonders

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worts ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase ever! Get a headache every time I try using them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Not Working Refurbished Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible refurbished product by their geek squad. They are such a horrible people working for Best Buy. Please do NOT buy their refurbished product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rreturned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item, sound quality was poor. I have Beats on ear headphones that are excellent. I purchased the Amazon ear buds for less then half the price and they work great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working.I never buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as renewed and controlled. But one side of the product is not working. I have to go to the store. To change the product. due to the irresponsibility of best buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out and I love the color!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as new, everything in the package, work great with samsung s10+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are supper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received them and they work amazing without problem

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt work well with my Android phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont really care for apple products but gave these a try for 1/2 off these refurbished ones. Not compatible with my Samsung Note 20 returned for refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I am on calls talking to others, they can't hear me and they say I sound muffled. Music does not have any bass, dont ssf sound good at all. Can these be looked at.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quality decline

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only wireless headset that I can use without falling while running with it... So, ease of use is really good but it stopped working after 4 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small! Returned as they kept falling out! I ran nervously which was frustrating!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son as a belated xmas gift and he loves it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never use this brand again. Not comfortable, lousy phone connectivity and audible quality. Returned them after only 1 day. Like I said, they were horrible!

    No, I would not recommend this to a friend