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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 4,481 reviews
  • Rated 1 out of 5 stars

    Buy Regular

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work. These were supposed to be refurbished. I purchased the more expensive beats pro

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product and amazing staff. Would Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones are amazing! I love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works really well and is s great looking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headset. It meets my expectation big time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to fall asleep watxhjbg tv on ioad. Hurts my ears

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it says certified refurbished but I received the item and it was defective

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash. We’re absolutely a waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were the worst purchase that I have ever made at Best Buy. The quality was terrible. The sound was simply put—TRASH! I do not recommend at all!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy new

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with left earbud from day one. I had know idea. These where for my son. He just let me know. A year later

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I otally regret getting the refurbished ones , the left ear dies within a hour of use after full charge and i can't even return them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Powerbeats pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love these she use these for her bike rides.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    upset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I GOT this item yesterday, it's not working at all. and I got a used one. this is very bad, I do not happy with this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Right side didn’t work!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned them the same day! Got my full refund and I will Never order refurbished merchandise from them again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was getting the best of the best, regarding sound quality and bass. The was invisible and the sound quality is very poor...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t like them at all.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was very poor. No Bass. Compared to the Apple AirPods I give them a 4. On a scale 1-10

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Powerbeats pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of the refurbished Powerbeats Pro was not upto the mark and I felt buds live was far better comparatively.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is bad and i have to keep repeating myself for people to understand me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beat pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst quality ever. A $10 headset is better. Returning back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hate them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like them. They are to big and bulky. They hurt behind my ears. I really dont like.them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash as hell beats was best a when Dre had them apple had really messed up this brand ill stick to the bose for now on

    No, I would not recommend this to a friend