Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 4481 reviews
(4,481 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 1 out of 5 stars
Too big
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is too big and larger than the size of the ear. It may injure the ear because of its enlargement
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Navy
No, I would not recommend this to a friendRated 3 out of 5 stars
Noise issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise is to low , I not sure if the ones are not certified but the prices it’s ok
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Lava Red
I would recommend this to a friendRated 2 out of 5 stars
Earwax and Missing Ear-tips
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little disappointed. These arrived in a beat up ripped box and when I opened them, they were missing a pair of ear tips completely. Another pair of ear tips was clearly worn and it had someone else’s... ear debris still on it. I can understand the beat up box, but for certified refurbished earbuds I would expect all the pieces to be there and I would also expect new or sanitized ear tips.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Cloud Pink
No, I would not recommend this to a friendRated 3 out of 5 stars
reddish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they were ok. they were a nice bright reddish orange. A little cumbersome. a bit big for me
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Lava Red
I would recommend this to a friendRated 1 out of 5 stars
Don’t work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right ear works, left ear doesn’t. This is the first time I’ve turned them on to use them due to the shut down. These things suck.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Ivory
No, I would not recommend this to a friendRated 1 out of 5 stars
Dre beats
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad useless I don't recommend it is not worth it
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Sent wrong item, missing items
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the Moss green refurbed Beats for my wife. When the package came the box the Beats were in fell apart, was missing the the instruction manual and when we opened the case found the Beats were Ivory and not Moss, even though the outside of the box said Moss. They are working fine so the wife may keep them but i don't think i would buy another refurbed product here if that's the kind of attention to detail used.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss
No, I would not recommend this to a friendRated 1 out of 5 stars
1piece stopped working in after 4 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this certified in April 2020 and 1 ear bud is not working now after few months hardly used less than 40 days.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Navy
No, I would not recommend this to a friendRated 5 out of 5 stars
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these instead of AirPods due to them constantly slipping out of my ears. These have good bass, good sound, and I can’t even feel them in my ears. Great earbuds for working out too
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black
I would recommend this to a friendRated 1 out of 5 stars
Defective! Item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the item, and i haven't got back my refund. Item is defective!
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Would not charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the earpieces would not charge.left to charge for three 3day . No charge
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. Had to return them as the right ear pod did not work. I tried to trouble shoot and fully charge for 2 days. The right ear pod would never charge. I don’t believe they were tested by Best Buy or the Geek Squad before putting them up for sale. Learned my lesson… purchase new.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Spring Yellow
No, I would not recommend this to a friendRated 1 out of 5 stars
Sound cut out two months later
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound started cutting out after two months. Couldn’t return them. Never buy used. Refurbished is still junk.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aweful. By far the worst sounding headphones I’ve ever purchased, no bass, too much treble, no mids.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Lava Red
No, I would not recommend this to a friendRated 1 out of 5 stars
Buy new
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy these used buy them new… no one can hear me I had to bring back n but new ones
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Navy
I would recommend this to a friendRated 1 out of 5 stars
Don't buy these
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked until literally 8 days after I couldn't retrurn. Totally disappointed
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Power Beats Pro are aweful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted less than 6 weeks. And Best Buy says I can’t return them. Buy other and elsewhere!!!!!
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Lava Red
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy refurbished
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left ear bud quit working and now i can not return or exchange them.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Suck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product and can not keep charge. Sounds is not good
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
They do not connect to Bluetooth
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do not connect to Bluetooth....absolutely do not work! Don’t trust BestBuy refurbished products
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Navy
No, I would not recommend this to a friend














