Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 4481 reviews
(4,481 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 1 out of 5 stars
BEATS BY DRE REFURBISHED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left earpiece was not working. I was out of town for a funeral and they will not return the headphones a week late. Do not buy refurbished products.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss
No, I would not recommend this to a friendRated 1 out of 5 stars
Ehhh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these thinking it would fit on my ear and not fall off. They are uncomfortable on the ear and the sound is very low even with the volume up
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss
No, I would not recommend this to a friendRated 4 out of 5 stars
Comfortable to wear!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, microphone works well when cell phone calls come in. Sound quality is average. In order to get deep bass, one has to push them in hard, then they back out slightly losing the stereo deep bass. Overall they are nice.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black
I would recommend this to a friendRated 4 out of 5 stars
Great Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I switched over from AirPods and I don’t think I’m ever going back. I love the fact that the earpiece wraps around your ear to stay in while I’m moving and the sound quality is great.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black
I would recommend this to a friendRated 1 out of 5 stars
The sound quality is 2/10. I bought and I returned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is 2/10. I bought and I returned it. I did not like at all
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Lava Red
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box had a scratch as soon as I opened you can tell it had been used
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Cloud Pink
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in March 2021. Stopped working within 2 months. Also, the black from the case bleeds onto the lime green headphones.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Spring Yellow
No, I would not recommend this to a friendRated 1 out of 5 stars
Break quickly
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right ear bud stopped working after 4 months. These need to last at least 12 months.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Lava Red
No, I would not recommend this to a friendRated 1 out of 5 stars
Beats
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased and these in the same day, the sound was horrible. Not worth the money the are charging.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Spring Yellow
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible changing idea.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One side never chargers correctly. Battery life never shoes when I open case.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Lava Red
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy return policy is bad, don't buy refurb
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product does not work, left side speaker keeps loosing Bluetooth connectivity
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Lava Red
No, I would not recommend this to a friendRated 5 out of 5 stars
These are great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are perfect and I use them daily. They are very comfortable and don’t bother your ears, even with hours of use. Very impressed with these!
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black
I would recommend this to a friendRated 1 out of 5 stars
Don’t buy these terrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last 6 months left side stopped working very frustrating
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Lava Red
No, I would not recommend this to a friendRated 5 out of 5 stars
Outstanding Gym Audio Performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio, especially the bass portion of the earphones
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black
I would recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a refurbished and left earbud does not work. Recommended just buying it new. Less problems
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low sound. Not comfortable to wear. It’s not a good quality product.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Spring Yellow
No, I would not recommend this to a friendRated 1 out of 5 stars
Ehh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't really stay in, carrying is super bulky.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Lava Red
No, I would not recommend this to a friendRated 1 out of 5 stars
Just headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons did not work, poor overall quality. No louder or better than AirPods
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss
No, I would not recommend this to a friendRated 1 out of 5 stars
Beats
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy refurbished. One of the ear pieces did not work.
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like these. The battery does nit last. Disappointing
This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss
No, I would not recommend this to a friend