Customer Ratings & Reviews

Great product. I love these headsets. These are my second pair. I wouldn’t use anything else.

Great best pair i never owned. I will buy another pair in a few months for my daughter.

Interface is pretty clunky. I'd think an ear bud knows for sound would have an equalizer. But no. No custom settings. The basic sound they put out is pretty good which is why this isn't a 1/5 star review. Also they were defective and will not update firmware. If not for silencing the alerts hourly that they needed to be updated(I tried literally 8 times.) I would have tossed these things in the trash. Best Buy is literally selling defective products on purpose. Redeeming qualities: -stays in your ear easily with lobe clips -factory tuning sounds pretty decent.

Everything u could want and a great price. Great value for a supreme product

Perfect condition, nothing about them shows that they’re refurbished.

These do exactly what I wanted and I like the sound quality

Great, exactly what I was looking for. Love them when I used them!!!!

Good buy for the price and excellent quality. This is a must buy product

Great product, would purchase again, very satisfied

I love the Beats Pro and my wife loves hers too . I think it’s best purchased in a store

These headphones are excellent and purposeful. Good bass.

The beats work great have not had any problems or issues wit them

These earbuds are overall the best bass-heavy earbuds ive ever tried.!

Very comfortable fit. User friendly to those on the go!

I received my refurbished Powerbeats pro in the mail. I was disgusted to open my package and see that there was EARWAX on the earbuds of the headphones. Clearly they have not been geek squad certified. After Cleaning them off and plugging them in, I then found that they don’t even work. I am extremely disappointed in Best Buy’s services and quite frankly disgusted that I just received a random person’s earwax in the mail. DO NOT PURCHASE THESE. I am now spending so much time, trying to hear back from Best Buy on how they are going to fix this issue!! Talk about not following safety guidelines, this company just sent me another human’s bodily fluid in the mail!!!

Sound quality is great.I would highly recommend to anyone.

Really good sound,waterproof and perfect price…..

It’s very nice and I know that I would not loss it cause it’s behind my ears

GREAT SOUND LOVE MY BEATS USE THEM ALL THE TIME GREAT ON CALLS

They work perfectly! I enjoy the sound and microphone works like new