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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 2576 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, battery life, price, comfort, and fit of the Geek Squad Certified Refurbished Powerbeats³ Wireless. Many customers find that the sound quality is excellent, the battery life is longer than expected, and the price is reasonable for the value. Customers also appreciate the comfortable and secure fit of the earbuds, making them ideal for workouts. However, a few customers have mentioned concerns with the bass, volume, warranty, and receiving defective products. Some users find the bass to be lacking, while others have experienced issues with low volume during phone calls. Additionally, a small number of customers have reported receiving defective products or having issues with the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 2,576 reviews
  • Rated 1 out of 5 stars

    Did not work good at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend doesn't stay on ear very well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not sweat proof

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 30 days.. not sweat proof. Turns off at gym!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They are worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical about getting the refurbished ones. But I didn't feel like dropping the 200$ price tag at the same time. I rolled the dice and gave these a try. They came in less than a week. They look brand new never used and so far are amazing. Don't listen to what other people say about them being garbage. They sound amazing, and great for working out. I've only had mine for less than a week and never had any problems with them yet. I'll keep you updated and leave another comment if there are problems that happen

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Head Phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed these head phones they would stay sung on my ears when I would run.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for about a month now and absolutely love them. They're practical and battery life is great. Was weary about buying them since I am not typically a fan of this earphone style. But they are surprisingly comfortable and come with the different sized earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Top value for price paid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE these headphones! I am a casual wearer, not using for the gym. The sound for the price paid is quite satisfactory. I tried foam pads, but couldn't get the sound these babies were capable of. I wound up using a spare pair of Skullcandy silicone tips and I am digging my hack to death. Right now I'm in a trampoline place with my son and the only thing I hear is the soundtrack to The Grateful Dead Movie (Eyes Of The World; Lesh is KILLIN' IT). YMMV, but I'm a satisfied customer. Four stars? I'm still breaking them in; they'll make five, I'm sure...

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound! Very comfortable!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd set of these earphones. I love them!! Very comfortable, easy to use, easy to connect, and have a great sound!! I definitely recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    If you can get them cheap, it's a fine purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to enjoy these more, but they lack certain things from making them easy to recommend or enjoyable to use. Personally, the fit is fine but it's easy for the earbud to slip out during motion. Thankfully the ear piece that wraps around your ear keeps it from going anywhere, but it still impacts the sound experience. Battery after using it for a year or so is just okay. You'll get a few hours of it during the day, but after heavy usage you'll definitely have to charge it at the end of the day. Sound quality, even when it fits well, is just okay. Decent bass, average mids and highs. It does sync pretty quickly from powering it on, and it works very well with iOS devices. Overall, there's better picks out there, but if you can get this cheap, you won't be too disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Works perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very skeptical about anything that is refurbished. So I was very worried about spending this type of money when I can get pay for a brand new one. However, it came fast to my home and worked perfect. Fits perfectly for when I workout and looked almost brand new when it came in. Definitely will buy more products from you guys. Thanks!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound great when they work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these, loved them. One day I tried to turn them on, and they were completely dead. Took them to the Apple store, they sent me a refurbished pair (not happy about) which worked for about 6 months when the audio started acting funky. I googled to see how to fix, and it said to reset them, which I had to do every single time I used them. Now they won't even reset anymore. I would never invest in a pair of these again. I purchased $50 wireless head phones that work just as good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They shut down when you sweat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought these for the gym since they are advertised as ear buds for working out. They worked great for about 3 months when I was focusing mostly on weight training with a little bit of cardio. Well I began to train for a 15K and began to wear the Powerbeats 3 on the treadmill. The first time I wore them, they shut down after 2 minutes. I thought maybe I forgot to charge them. I charged them as soon as I got back to my desk and left them charging the rest of the day. The next day I went to the gym and tried using them while I ran on the treadmill again and once again they shut down after 2 minutes. I once again tried charging them only to have them shut down again after 2 minutes of running. I looked up this issue and it turns out I am not the only one having this issue. A lot of people state that the powerbeats have a safety feature that powers them off if they sense too much humidity. Seriously, they market ear buds for training but they shut off if you sweat too much. I am always iffy about buying apple products because of how unreliable their products are and because of their crappy replacement policy. I contacted Apple and they offered to take a look at the headphones and if they were found to be malfunctioning they would send me something similar to my product and it didnt have to be new based on their exchange policy. Never buying anything from Apple again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    waste of time to buy refurbished

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially it looked pretty good however after a few weeks the volume controller didn't work and I had to pay the price difference to buy a new one. So do not waste your time buy directly a new one the product is amazing just do not buy refurbished.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are as good as new. they don't come in the original box but they work perfectly and i haven't had any problems so far

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound Perfect! I use them to workout and to get work done!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It's great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great headphone for listening music, strong bettary life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for workouts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these open box for a better value, and they are great, but like all bluetooth earbuds, I feel they are still too expensive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished Powerbeats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think I will be buying refurbished anything any more. I got the ear phones on 11/15 and on 12/2 they just stoping taking a charge. I charged them until the red light turned white and it worked for only about 10 minutes. They will not hold a charge. Luckily during the holidays they extended their return policy so I will be returning these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    N/A great product will definitely buy it again. Yes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broke after 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I had a charging problem after a year. then the buttons broke off the second year. The third year they would charge but not connect anymore and stay red (not completely charged) not worth it you could get better for same price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Stopped working after 9 months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered these on 4/6/18 they stopped working on 12/22/18. I turn them on with a full charge and they connect to my phone only to turn off about 3 seconds later. I have attempted to re-sync, reset, and recharge them with no different outcome. I understand that they were refurbished, but for them to die in 9 months left me very disappointed. Only covered under Best Buy warranty for 90 days. They did sound great.

    No, I would not recommend this to a friend