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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1666 reviews

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84%
would recommend
to a friend

Customers are saying

Customers often highlight the exceptional sound quality, including the bass, and comfortable fit of the Geek Squad Certified Refurbished Powerbeats² Wireless Headphones. Many appreciate the wireless functionality, long battery life, and lightweight design, making them suitable for workouts. Positive feedback also mentions the headphones' generally good condition and value for the price. A small number of users reported issues with the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,666 reviews
  • Rated 1 out of 5 stars

    Powerbeats2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone did not make it to a year, I try to get it replace from apple,they try charging me $149 to replace it.Turns out best buy never offer replacement insurance on any beats since apple took over especially refurbished, best buy never gave any info on buying refurbished items,if you buy a refurbished item in December and it broke or damage if you think you still under manufacture warranty think again,the item use belong to someone else a year ago before the date I bought it so I was out of luck in getting a replacement. I will not buy beats or and electronic from bestbuy especially apple products. Beats items don't last. I would add photo but the headphone is broken. :(

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great earphones for casual use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great to use for working out or just for leisurely use but they may get uncomfortable after awhile. They also will eventually run out of batter so you would need to recharge them but the battery life isn't bad and the amount of time it takes to fully charge isn't long so it all evens out. Overall for the price you get what average beats will give you in sound and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and comfort. Bought them refurbished wasn't a bit disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect to workout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted some headphones for the gym and these work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT HEADPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY BOYS LOVED THESE HEADPHONES..I BOUGHT ME A PAIR ALSO

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome product, excellent service at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refurb product, nice sound.... the service at Best Buy is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless earphones ever,they are very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these headphones, they work perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, blue tooth can be spotty but great sound when listening to music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and simple and look good also. Bought for Christmas presents

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for the price. Nothing wrong with them and work great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Very good Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and comfortable in the ears. I like to exercise with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fit/buy but battery life is kinda short

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love beats, I have the original, had the first buds till they broke last month and have the wireless pro's also...needed a new ear bud for work and saw these...great price, and fit. The only "issue" is that the charge goes quickly (about 6 hours use) so I don't get to use them for the full 8 hours but the sound is good and they do block most of the chatter

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the refurbished set and they work great. Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    very good headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this headphone ,the sound is great and this the best headphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for a very reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave a pair to my son for Christmas. He was amazed at how clear the sound was especially for a blue tooth. He was comparing the sound to a set of Bose headphones. We are very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best Bang for your buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and sound is great, just like new! Refurbished is not that bad!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, at first had problems with connection but then Bluetooth automatically saved and connects as soon as you turn them on. The sound drowns out the noise around you. Huge upgrade for my runs.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth headset! Nice bit to be wired to your phone at the gym.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One tiny scuff but that was expected but overall great for the price.

    I would recommend this to a friend