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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1666 reviews

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84%
would recommend
to a friend

Customers are saying

Customers often highlight the exceptional sound quality, including the bass, and comfortable fit of the Geek Squad Certified Refurbished Powerbeats² Wireless Headphones. Many appreciate the wireless functionality, long battery life, and lightweight design, making them suitable for workouts. Positive feedback also mentions the headphones' generally good condition and value for the price. A small number of users reported issues with the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,666 reviews
  • Rated 3 out of 5 stars

    1 of 3 worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones, and they are perfect for long runs. The problem is I ordered 3 sets and only one of them worked. The other two stopped charging after 2 weeks of use and I had to take them back. Do not waste your money on the refurbished ones, that is why there are so many of them out there because the quality is weak at best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for refurbished. Came with all accessories and easily connected to my phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continues lost the connection with my iPhone specially when making a call. Hurts my ears after a few minutes, get loose when ride my bike and the sound is not much better than a cheap set of wireless headphones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the headphones but I have very small ears and they they do not stay in place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the the rating for the product , warranty and the return policy on the product .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best pair of earplugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it in office and for gym. they are awesome. The battery life is pretty awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly loved this product. You would never think it was refurbished. I would like the batteries to last a bit longer but it does give you more than enough noticed to know you need to charge it. Love this product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A few random drops but pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is good but not great, has a few random drops that are very annoying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm happy with the headphones. They are performing pretty well so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound could be a little stronger especially the bass. But still good for wireless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for exercising

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for exercising or just use in general without being tied down to phone. Only annoying thing is when I answer my phone they don't automatically connect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product from Best Buy. The items received was in good condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a referbished set. Great buy considering I save over $150.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the gym and runs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the volume control on the headset. Great to use on the go and at the gym.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good headphones I mainly use them while at work or working out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Head phone for work out and running. I also got it at a good discount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out, but i had a hard time making it stay in my ear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont understand how it can be Geek Squad Certified Refurbished, if it did not work. Did they even look at it? One speaker did not even function. It is some what disappointing, thinking that I was getting a good value. Only have to return it and almost being treated that I did something wrong. Don't think that I will ever buy another Geek Squad Certified Refurbished product again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats by Dre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm satisfied just thought the sound quality would be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lets hope it lasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hope these will last I have heard some issues with longevity

    I would recommend this to a friend