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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1666 reviews

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84%
would recommend
to a friend

Customers are saying

Customers often highlight the exceptional sound quality, including the bass, and comfortable fit of the Geek Squad Certified Refurbished Powerbeats² Wireless Headphones. Many appreciate the wireless functionality, long battery life, and lightweight design, making them suitable for workouts. Positive feedback also mentions the headphones' generally good condition and value for the price. A small number of users reported issues with the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,666 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with the battery life on these earphones. Sound quality is good. I hope they hold up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    for real, they sound legit!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they looked new, sound great! for reals it's a serious steal. save $ and buy refurbished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones out there. Having the extra earbuds is great to find the right fit to your ear canal. A++++++

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very nice quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price i purchased Refurbished, it is well worth the quality of sound that it provides. Very easy to paid with iphone of macbook pro also.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound, terrible connection!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit great and sound great as well. I only had them for a week because I would lose the connection when I put my phone in my pocket. I then exchanged them for a brand new pair thinking that would help, it didn't. It states in the description that you can "connect wirelessly from up to 30 feet away", more like 30 inches. You would think for $200 (retail) they would be a lot better than that. I would only recommend these if you plan on never being more than a couple of feet from your device and if that's the case, you might as well get a wired pair.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for working out, never have to worry about outside noise bothering

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good audio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for workouts and quick jogs. i will say that they are a bit pricey, so make sure to get them when on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made the perfect gift.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend has been wantin these, and I haven't been able to get her new ones. I saw these and showed them to her, she liked them so I ordered them. After receiving them, she loved them. They look new, and work new.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    They're awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never realize the freedom you have until you go wireless. They stay on no matter what I'm doing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished ear buds are like new!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous buying refurbished earbuds, but they were so much cheaper. I love them! They look and feel brand new. Excellent sound quality. Big improvement to my gym workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wireless headphones at low cost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I use for running. Amazing sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ever head set. I never want to use one before because I did not like the sound release. But this the Beats, the sound is great! No distraction from external noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Early days, but for me the product works perfectly, Arrived prompt and clean as new. Does not contain instructions, but after a one second search, I found them online.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones smelled of the previous owner. Nasty!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on a BB Daily Deal. I knew that these were refurbished, so I was not expecting a brand new item. However, when I received the headphones and opened the package, there was a very strong smell of the previous owner's perfume coming from the headphones. It appears that they were not cleaned or disinfected when they were refurbished. Also, after charging the unit, it would not connect to either my Ipod Nano or Iphone. I then took the headphones back to BB and the customer service agent was very good. He said that he could smell the perfume without even opening the box and he offered a full refund. Next time, I will buy new, especially for a product that I will be wearing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Source for Quality Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These refurbished Beats earbuds are great and offered by Best Buy at an extremely competitive price. Free and very fast shipping is another huge plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not universal fit.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good but they weren't a secure fit. When I run with them on the treadmill or pedaling on the stationary bike, the left one kept falling off regardless of the size plugs I use. They are not one size fits all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bargain If You Don't Want To Buy Full Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The are refurbished but they are great. No noticeable scratch and work great. A real good bargain and if you don't like them you can return them.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Pretty good until they broke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a refurbished set and the volume control cover didn't look quite right. Eventually the cover came off and I had to return them. I'made going to try Jaybird X2, but may go back to beats if I don't like the X2s

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just Like New

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones arrived better than expected. No difference between these and the brand new ones except the fact that I saved a ton

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good bass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the beats solo and pill, I bought these to work out. Then I bought another pair as a gift. Enough said

    I would recommend this to a friend