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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1666 reviews

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84%
would recommend
to a friend

Customers are saying

Customers often highlight the exceptional sound quality, including the bass, and comfortable fit of the Geek Squad Certified Refurbished Powerbeats² Wireless Headphones. Many appreciate the wireless functionality, long battery life, and lightweight design, making them suitable for workouts. Positive feedback also mentions the headphones' generally good condition and value for the price. A small number of users reported issues with the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,666 of 1,666 reviews
  • Rated 1 out of 5 stars

    Stopped working after 1 year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sweat a lot when I exercise and these were supposed to be sweat resistant. I can't tell you that the reason these stopped working was because of sweat but in any case I expected them to last more than a years worth of use. I use them 3-4 days a week for 30-45 min a session.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wrong color earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are white but they sent black earbuds with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product came in DOA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much for quality refurbished product. Came in DOA. Now I am on the phone with Apple/Beast customer care and they are telling me to return them back to Best Buy!!! What a Joke!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't turn back on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I turned off for 10min then turned back on and would pair so I turned off and on again but wouldnt come back on then no light when I charge supper bummed supper

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 30 days, the earbuds stayed charged for 1 hour. Best Buy's return policy is 15 days. Out of luck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work anymore

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working!! Useless! I've only owned them for 7 months!

    No, I would not recommend this to a friend