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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1666 reviews

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84%
would recommend
to a friend

Customers are saying

Customers often highlight the exceptional sound quality, including the bass, and comfortable fit of the Geek Squad Certified Refurbished Powerbeats² Wireless Headphones. Many appreciate the wireless functionality, long battery life, and lightweight design, making them suitable for workouts. Positive feedback also mentions the headphones' generally good condition and value for the price. A small number of users reported issues with the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,666 reviews
  • Pros mentioned:
    Wireless
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wireless bluetooth feature. It works awesome. I just wish they were a little louder. They don't fit inside the ear like the buds do so they aren't so loud. All in all they are nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound, the volume adjustment causes the cord around my neck to hang to one side (the side with the volume adjustment) which is a little irritating, but not a show stopper.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Wireless

    Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. The wireless is a lifesaver for my gym sessions and HIIT. They stay in my ear really well. They are a bit awkward on your ear at first, but you get used to it quick. I was a bit worried about them being refurbished, but they had no visible wear/tear and they work perfectly! Very happy I saved money and got the refurbished over the full price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good wireless headphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good wireless headphone. Easy to pair with your phone and great sound quality. If only the battery can last longer. Mine only lasts five hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for a great deal since they were a refurb. Works perfect and no complaints. Going to purchase more for the rest of the family.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great fit and sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these headphones for about a month and have had no issues. I use them for various workouts: powerlifting/crossfit/running/cycling/jump rope, and have had no issues with them falling out. I also use them for phone meetings at work. No issues left, but we'll see how they hold up with time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Wireless Buds, Hands Down!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Beats Studio wired earphones which I love, but wearing them to the gym was out of the question (hot and heavy). These buds are PERFECT! Excellent sound quality, light weight, complete noise cancelation (I couldn't hear the guys dropping the weights on the floor), and easy Bluetooth connection. I use them everywhere; couldn't ask for anything more!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have weirdly small ears so no ear buds ever stay in my ear. The ones you get with your cell phones, fall out of my ears with my just sitting at my desk. I was sick of having to wear the giant over the ear headphones, so I tried these out. I can run, dance, go crazy, and they stay IN MY EAR! The sound is great, they are so inconspicuous I love it. LOVE them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. Was told the Beats 3 did not sound or perform as well with moisture so I got these. Awesome sound

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great in every way I need them to. They're load, good sound quality and stay in my ears. The only thing I would change is making a harder case for them.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great especially when I'm in and out the car often. It's less to carry and maintain because my phone could just stay in my purse.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the upgrade to these beats headphones. I also like to use them when i go to the gym to tune out and tone up

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best wireless headphones for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for working out and cycling. I have been using them for a couple of months now and still going strong. Great battery life. Although they do not completely cancel the outside noise, the sound quality is still great. I would definitely recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a great sound. They are light and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first beats product and it will not be my last either. The sound quality is amazing. The bass is not too overbearing but it is appropriate. the Bluetooth connection is secure, and it doesn't cut off and on. Overall great product and I'm satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great price for wireless powerbeats 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed my purchase. I use them every day while working out. I would recommend the wireless powerbeats to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality sound ,great fit long lasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Bought refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to find wireless beats refurbished. The sound is really good, they don't block out surrounding noise which is good if you still need to be aware of your surroundings. The way they fit into your ears made my ears really sore, it's gotten better the more I wear them. I may have smallish ears so that may be why. I would of been upset to pay $200 on these due to the fit not being comfortable and how much background noise that can still be heard while wearing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Wireless

    Rated 5 out of 5 stars

    Great for the gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK sound. Love that it's wireless. Good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Sounds - Fitting of Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been eyeing these headphones for awhile, but couldn't justifty full price. I completely trust Best Buy, so when I saw the opportunity for the refurbished option I jumped on it. These headphones seem to have a long charge and connect to my iPhone quickly. I use while running and errands. They're easy to talk on the phone with too. My only issue would be it takes time to figure out the right ear bud attachment works best for you. I'm not sure I've found the exact one. They come with 3, so keep track of these so you can determine the best fit.

    I would recommend this to a friend