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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1666 reviews

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84%
would recommend
to a friend

Customers are saying

Customers often highlight the exceptional sound quality, including the bass, and comfortable fit of the Geek Squad Certified Refurbished Powerbeats² Wireless Headphones. Many appreciate the wireless functionality, long battery life, and lightweight design, making them suitable for workouts. Positive feedback also mentions the headphones' generally good condition and value for the price. A small number of users reported issues with the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,666 reviews
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these as a gift for my husband. He uses them on a daily basis. He says they work great for him.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked good so far..I'm just hope they remain this constant..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE THEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is fantastic and the clarity is wonderful! They fit in my ears perfect and knock out all noises when I'm running.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these primarily for working out. Sweat resistant and comfortable. Sounds really good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless earbuds have become my ultimate favorite headphones!!! Great sound, style, and quality!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listening to music is a must for me at the gym but I was growing tired of getting them caught on free weights. I thought a lot before I purchased these because they are pricey but I'm so glad I did. Clear sound and they stay in place. Love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy and saved 50% going to get some for wife and daughter i love best buy

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been great for my exercising and happy to have Bluetooth headphones instead of plug in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for the music enthusiast that needs a wireless set. Only issue is I ordered a refurbished pair for myself and a new pair for the gf. There was a distinct difference in sound quality between the two. The fresh pair sounded a lot better, so I recommend buying new on these. Sound quality is great and really good for the active crowd

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats by Dr. Dre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless Earbud Headphones not as good as the over the ear Headphones,but great sound deep bass.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good bluetooth earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a good charge and stays well in the ear. Great for long walks while listening to music

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    great gift for my mother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my mother as a gift or her 75th birthday. She walks for exercise and wanted to listen to music as she walked from her smartphone. it is wireless and she is able to answer calls from them too. A very good gift

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Died in 1 month, no help from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound and full bass. However, I was surprised by the amount of background noise they allow in. These were great the first week, but the battery died more and more quickly until they wouldn't charge or turn on after barely over a month. I called Best Buy and spoke with Geek Squad and to my surprise they were no help at all! I was told they were outside the return window and there was nothing they could do. I thought being certified Geek Squad refurbished meant something, but they don't stand behind their work unless you pay extra for the service plan. The only reason I gave these 2 stars is because Apple customer service was amazing and replaced them with no hassles. Not being an Apple fan, I was impressed. We will see if the replacement ones last longer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts if buy or not a refurbished product, but since Best Buy is one of those places that you can do it, at least by general opinions, I decided get this beats. Im very satisfied with the sound and integration with my iPhone. 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Work Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these as a gift. The work fine for working out, which is what they are primarily used for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great head sat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved this and I would recommend to anyone. Couldn't be any happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about buying refurbished but they work great and were just like new but 1/2 the price! I lost my other pair and needed a replacement but didn't wanna pay full price. I have no regrets on purchasing these and love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    the third time is the greatest !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes the third pair of Powerbeats2 that I have bought for my son(both previous pairs were stolen), but he loves them!!! He says the clarity is great. Each time he has been given a choice for a gift he's asked for another pair.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great set!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 other brands before this one. Bass was terrible and the fit wasn't accommodating. A friend suggested the beats by Dre and I ordered the refurbished to save a little money. So far I love them. They even work in the sauna.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, not outstanding. Bluetooth connection easy and reliable. Fit over ears is only fair.

    I would recommend this to a friend