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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1666 reviews

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84%
would recommend
to a friend

Customers are saying

Customers often highlight the exceptional sound quality, including the bass, and comfortable fit of the Geek Squad Certified Refurbished Powerbeats² Wireless Headphones. Many appreciate the wireless functionality, long battery life, and lightweight design, making them suitable for workouts. Positive feedback also mentions the headphones' generally good condition and value for the price. A small number of users reported issues with the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,666 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There good for normal use not to much for gym started shorting out apple did replace them at not cost though

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear phones are refurbished and they sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect just amazing ..., the sound s great ,,,,,,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and better price. This is my third pair.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Reception and distance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reception has static while moving and 15 feet from the linked device it loses connection. But when stationary and phone is within arm reach works fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the on ear wireless beats for awhile and decided to switch to these due to my ears getting very warm at the gym. These are perfect for the gym! I run & lift weight without a problem. I do think they don't hold that much of a charge compared to the on ear type. Regardless, I recommend these to anyone who is a gym rat!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats by Dr. Dre - Geek Squad Certified Refurbishe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good............!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great sound and functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great for playing basketball and being active.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for high activity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great. Sound quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome beats can't complain holds batter very well

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great wireless headphones for the gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy will definitely buy a 2nd 3rd pair!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product does as it says and sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product does as it says and sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound,excellent for working out at the gym

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great earphones for excercing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for wireless earbuds, & stay in place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great minor issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They headphones work great and no issues. Only thing is, the cover that goes on headphones that block plug in for charging was cut off and loose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first Beats item I have owned and I'm very impressed. So far I've only had them a month or so but the have preformed as expected

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to put on your ears. Definitely cannot sleep with them on. They were of good quality though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First time buying refurbished and def last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones worked great first 3 months, now I can't even turn them off or lower/increase the volume on the headphones. Only way it'll turn off is if I turn off the bluetooth on my phone. I went to Best Buy to see if anything could be done they told me since it was passed the 90 days there was nothing Geek Squad could do and I would have to contact Apple. Who knows what Apple is going to tell me, probably just send me back to Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not The Greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a while ago but used it for the first time today while doing yardwork. I am honesty disappointed - the signal was constantly cutting out. My phone (Galaxy S7 Edge) was in my pocket, so it's not like it was 20 feet away. When it was working, the sound was great - so it gets 2 stars for that. I guess that's the risk in buying refurbished.

    No, I would not recommend this to a friend