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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1666 reviews

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84%
would recommend
to a friend

Customers are saying

Customers often highlight the exceptional sound quality, including the bass, and comfortable fit of the Geek Squad Certified Refurbished Powerbeats² Wireless Headphones. Many appreciate the wireless functionality, long battery life, and lightweight design, making them suitable for workouts. Positive feedback also mentions the headphones' generally good condition and value for the price. A small number of users reported issues with the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,666 reviews
  • Rated 5 out of 5 stars

    A perfect gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect gift. I purchased these for my son. He absolutely loves them! In the past, we had wired headphones. The wire would always break. Problem solved!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Painful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but leaving them in for more than 2 hours not comfortable. I started getting pain around my ears having to take them out and letting them hang, and battery life doesn't last to long.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Stopped working after a week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I initially received the headphones, they sounded great and were very convenient. After about a week, they stopped holding a charge. I returned them to Best Buy and received a refund.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Just a hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth connected easily on my phone but volume is very low with no bass. Connected to my tablet, shows it's playing, but no sound. Very disappointed with purchase. Will be returning it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy.....................great buy.....................great buy.....................great buy.....................great buy.....................

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bought it for Hubby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but you can not listen to devices that do not have bluetooth... so make sure your cell, laptop, or mp3 player has bluetooth before purchasing this product. It also does not have a long range to reach your device. So if you wanted to clean the front yard and leave your device inside the house(so sweat don't get on it), your headphones will no longer work when far from music player (cell, mp3 player). It has a short distance range. It's an okay product... it just needs a wider distance range for bluetooth laptops/cell phones because most of us like to get up to go grab something or use the bathroom while still listening.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect workout companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the snug but comfortable fit in my ear. I love the full, crisp sound and it blocks the ambient noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My husband loves them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like my husband can't live without them. He had a pair and they stopped working. He was so lost. Got him back on track for Father's Day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Pair of Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd pair of these. I bought the Geek squad refurbished headphones this time. The right headphone is muffled, so these are going to have to go back. Would think this gets caught during the re-cert process. A bit of a hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is unmatched on a set of ear buds. Fit my teeny ears and some and do not flop out. I use these all day and they don't hurt!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're amazing headphones that I'd definitely recommend to anyone else. They don't break easily either except sometimes the earbud pops out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Refurbished Power Beats 2 BT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke within 4 to 5 weekes of use. Sounded great but quit charging and/ or hold battery for an hour or less. Ended returning it to the store and getting instead the JBL BT.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad refurbish is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone who were on the fence about getting it… I believe if you get it you would be happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product with a little doubt, I have bought a couple for family members ever since, works just like new no problem whatsoever

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Product But Missing All parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. But it came without earbuds, without a case, without a charger. So without buying all of the aforementioned "piece-meal" it is worthless. Definitely read ENTIRE product description notes BEFORE buying!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    refurb earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the look of it but it is refurbed . the battery is defective and i had to return it. i would buy it again if it becomes cheaper.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wasn't impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats does not offer an extended warranty... Due to being bought by Apple. I like to have piece of mind if they were to break. I returned the ear buds because of this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds fine when they stay in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, they were supposed to come with 4 ear plugs but it only had 3. The fit is not very universal and they fall out so often that I can only use them when my activity is minimal, not for running or working hard in the yard.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung Bluetooth head phones always cut out. I bought these and never cut out even when working out with my phone 20 feet away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy at good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's was great. But one thing it had three of the same size ear buds but didn't effect me because the size I needed wasn't that one .

    I would recommend this to a friend