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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1666 reviews

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84%
would recommend
to a friend

Customers are saying

Customers often highlight the exceptional sound quality, including the bass, and comfortable fit of the Geek Squad Certified Refurbished Powerbeats² Wireless Headphones. Many appreciate the wireless functionality, long battery life, and lightweight design, making them suitable for workouts. Positive feedback also mentions the headphones' generally good condition and value for the price. A small number of users reported issues with the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,666 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Worked for a bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound...but that's if ur lucky enough that they last you. I've gone thru 3 pairs and apple wont exchange them anymore. Dont invest your money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and the sound is excellent. Easy to set up with phone. Fits very well around ears and doesn't fall off/out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price. Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Didn't think these would be as good as original but they are. Great Bluetooth fast connection. Battery life excellent

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Bad Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these Geek Squad Certified Refurbished Powerbeats2 Wireless Earbud Headphones and the sound quality was poor. The headphones were more treble than bass.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is fair...from all the reviews I was hoping it would be a little base heavy but it wasn't. The Bose earbuds are better. My first and last pair of beats.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE LOVE LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are our 3rd pair and we use them from everything like studying to traveling to excercising. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a Christmas gift for my son. I was able to use a reward which made them even cheaper. He loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday present for grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson is crazy about this. He knew exactly what he wanted and researched it to death. This present was a great success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Beats!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my girlfriend as I already have a pair as well as the Beats Studios. These are great for working out!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    For 100 I expected more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume way to low for price. Quality sound but volume just to low. My $6 ear buds louder. I'm extremely disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so glad to see these at a reduced price. I didn't think twice that the item would be inferior. I've bought other refurbished products & had no issue. Well, these headphones worked all of 5 minutes! Once I put them on to get a full charge they never worked again. I left them plugged in for days. Never got a power light. So I guess they wouldn't hold a charge. I returned them to Bestbuy and paid the mark up price for a brand new pair. Not gonna fool with refurbished again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this product works just fine and I think that it definitely was a smart decision to get the refurbished ones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Wouldn't buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music cuts out if you are moving and your phone is in your pocket. Says the range is way farther than that. If you're not moving it sounds great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for sports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks cool and handy but the sound it produces is not propotionate to its price. Battery life is not as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very loud for IPhone 7plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although plenty loud, I like the fact that these headphones don't drown out outside noise all the way. So far, so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds and connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in the gym and on the trail. I can walk around 30ft away from my phone without any reception or sound issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones if you don't expect high sound quality. Best used for running and activities that don't have a lot of outside noise. Would not recommended them on a plane or any other noisy activity.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item because I had joined the y and kept getting tangled in my head phones received these and no more tangle

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Unfortunate bad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I got a good deal when I first received it but quickly find out after 2 months that it wasn't... the volume control piece broke apart :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First refurbished product we have purchased. We haven't had any problems with them and love them use them daily.

    I would recommend this to a friend