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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1666 reviews

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84%
would recommend
to a friend

Customers are saying

Customers often highlight the exceptional sound quality, including the bass, and comfortable fit of the Geek Squad Certified Refurbished Powerbeats² Wireless Headphones. Many appreciate the wireless functionality, long battery life, and lightweight design, making them suitable for workouts. Positive feedback also mentions the headphones' generally good condition and value for the price. A small number of users reported issues with the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,666 reviews
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them as a gift for my son and he loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great earphones. Value for money. Totally loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For just $79.99, great buy. Check daily deals always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good nice stuff I have to tell my friend this stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does exactly what I expected it to do n

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for great earbud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for great earbud , battery life is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this product so much my family owns 4 pairs

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Product will not turn on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product sounds great. However, after 8-10 uses, the play/pause and volume buttons stopped working. The device no longer turns on, no matter how long I charge the device. The device does turn red (sign that it is charging) once it is plugged.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product seems new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the headphones in two days free shipping :)...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product was ok for refurbished item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats headphones were ok for a refurbished product. I had to return them. I was able to purchase another pair

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three weeks after receiving the product the earphones stopped charging.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Volume Control MALFUNCTIONED!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. When I pressed - button, nothing happens. When I pressed + button, the volume goes down. Really bad. Reset did not fix the problem. Best Buy has not even given me back my $15 certificate that I used for this purchased. Can someone please contact me?? Experience-wise, very horrible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I ordered these I ordered the white and red and they messed up and sent me the wrong color so whatever

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Disapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a chance with item being refurbished and lost. Item did not meet expectations and I will be returning. Right side ear bud was not equal volume as left.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst wireless earbuds I have ever purchased!! The refurbished Beats are Junk! I should have trusted the reviews. My mistake. I Must of received the same earbuds that every one else received that wrote a bad review. The distance says 30 feet. I could not get 5 feet without them fading out. The forward & reverse buttons never worked properly. Save your money and buy the LG wireless Tone earbuds. They blow these away.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats bust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought these for my daughter as A Christmas grift. She returned them and got something else

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy Wireless Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd pair of wireless over the ear Beats. I purchased this pair refurbished and hoped for the best. Both earpieces separated...I super-glued and crossed my fingers. I only have audio from one side. I'm super disappointed....new and refurbs from this brand are a waste of money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound but uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound great but they are somewhat uncomfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    started liking but some times while running there is a disconnect between phone and earbuds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues with Bluetooth interference when riding my lawn mower with my phone in my pocket

    No, I would not recommend this to a friend