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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1666 reviews

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84%
would recommend
to a friend

Customers are saying

Customers often highlight the exceptional sound quality, including the bass, and comfortable fit of the Geek Squad Certified Refurbished Powerbeats² Wireless Headphones. Many appreciate the wireless functionality, long battery life, and lightweight design, making them suitable for workouts. Positive feedback also mentions the headphones' generally good condition and value for the price. A small number of users reported issues with the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,666 reviews
  • Rated 1 out of 5 stars

    Headphones Were Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second pair of Geek Squad Certified Refurbished Powerbeats² Wireless Headphones and both pairs were broken

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the ear pieces broke in the first 6 months with only limited use. Beats would not warranty the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working within 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My beats stopped working after 2 weeks while I was walking on the treadmill. I can't get them to come back on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reset it like the website told me and it still doesn't work. Worked fine for about a month then stopped.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldnt power on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these headphones online they were shipped to me and they did not power on. So i had to return them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the 3rd time I bought this item and came broken do not turn on at all and I have to returned again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rip Off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If these are the best on the market, well wireless Earphones have a long way to come

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a durable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two months after Christmas and both pair I purchased are not working. Not a very good investment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a Christmas gift & they wouldn't turn on. (Yes, we charged them) total let down.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product didn't work, it would not charge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got to try the earphones because they would not even charge. I have to return them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They won't connect to my phone anymore. Stopped working two days after I bought them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received quickly but when I attempted to use them, they did not work. Not even once.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product quality was poor. I had to return it in store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ok, but not great I think my LG's are much better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    won't but them again ( new ) way over priced refurbished closer to a true price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work out of the box. Returned.should have listen to other reviewers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They horrible

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They last me like 4 months and after that it broke!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beats dId not hold a charge after an hour. Had to recharge them again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful. Buy brand new!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i will never buy refurbished again, they broke and i cant return them....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to buy a new pair at the time a new pair was on sale for the same price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left side went out ! ! ! NO sound..DAMMMMMM...LAST NO TIME DAMMMMMM ! ! !

    No, I would not recommend this to a friend