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Customer reviews

Rating 4 out of 5 stars with 2250 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished Beats Studio Buds for their exceptional sound quality, affordable price, and long battery life. They also appreciate the comfortable fit and stylish colors. However, some customers have concerns about the fit of the earbuds, missing accessories, and inadequate packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,250 reviews
  • Rated 5 out of 5 stars

    Bought as a gift!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for my best friend and she loves them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low battery charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device doesn’t hold battery charge. Easily lose charge daily

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good iteeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeennnnnnnnn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great!!!!! Another great Best Buy!!!!!! From Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was doing a manual labor job wearing these headphones. One of them fell in some water. After it dried it still worked with no issue at all .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thes ear buds are the best for work and work very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kimmie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift my niece is enjoying them. Unable to give details on the quality and sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are not Apple quality, but adequate.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard yo get Ear covers on the bud units, and very difficult to pull out of the case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em, will def buy again... even though there refurbished, they work just as good as a new pair i've bought...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats production

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Value was okay however, the connection process was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love there ear buds they connect easy and fast to my iPhone 15.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing, definitely recommend to buy them!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound no better than a $10 pair of plug in buds. There is good bass but overall sound is not great. Also did not include all the eartips. Avoid them. Spend the extra for AirPods.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing ans standout so they are easy to find

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back round noise. When on a phone call they can hear the things in the back

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    best buy?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging cable was missing. Sound cut out intermittently within days. Probably will buy refurbished again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    Very Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For starters I ordered not realizing I was getting refurbished merchandise and it was a Christmas gift. I would have never ordered a refurbished item for a Christmas gift. Second they worked one time and now they aren't working properly. The return policy sucks also and the people at Best Buy are not helpful at ALL! My purchase date was 12/10/21 but they were ship to me for a Christmas gift so I didn't receive them on 12/10/21!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, good quality. Did not have any problems connecting them to my Apple phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defective product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this product. It never connected to my Bluetooth. I received a new model and it connects well. I wouldn’t recommend the refurbish product. Purchas a new one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good custumer service but they need tocheck better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put three star for the good service I got when trying to return this pair the right ear bud was not working correctly so had them order another pair.

    I would recommend this to a friend