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Customer reviews

Rating 4 out of 5 stars with 2250 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished Beats Studio Buds for their exceptional sound quality, affordable price, and long battery life. They also appreciate the comfortable fit and stylish colors. However, some customers have concerns about the fit of the earbuds, missing accessories, and inadequate packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,250 reviews
  • Rated 1 out of 5 stars

    Geek squad gone wrong!!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered these beats earbuds they were refurbished one of the store reps said most of the time people purchase them and return them nothing is wrong with them but because they’ve been opened they are classified as refurbished first day I paired them I noticed that the right earbuds had this crackling and popping thing going on and the left earbuds you can’t hear nothing at all and when you connect them and open your phone to see the battery life the numbers jump so I returned them to the store she tells me to go grab another pair I see some in the case that are refurbished so I’m wanting those get to the register and the guy says oh we can’t sell those they have to be purchased online, I’ve never heard of nothing like this in my life!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product!! I love the Beats brand!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome this was a great deal & im very happy about it

    I would recommend this to a friend
  • Cons mentioned:
    Connection, Fit

    Rated 1 out of 5 stars

    Bad beats buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not get them to connect or stay in my ears.......yuck

    No, I would not recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they didn't work took them for repairs and not resolved cannot answer any of the questions because they did not work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones when they are working, but the battery on them dies fast after owning them this long.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was Great deal.... Just in time for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friend really liked them. Bought them for my daughter to give as a gift and it was a success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase!! Great deal on this pair of Beats!!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not stay in your ear no matter how many difficult size cushion tips you try. Short battery life

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price no problems so far, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving these

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase and I enjoy them daily. Glad I chose beats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice cheap earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to connect, charges fast to earbuds. Needs android charger (?). It did not come with usb charge cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend to everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, connects together really well, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beats earbuds are great and met my customer satisfaction and expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone bar none happy i got it for gifting

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sound far to everyone on the phone it's truly upsetting also it needs to go on the charging box if not it'll stay connected when you remove from ear ..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that these are refurbished but the quality was not good. Had to return them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and good quality. I recommend these buds!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap quality and uncomfortable in the ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I misplaced my Apple AirPods so I thought, I’d give these a try. These are very uncomfortable in the ear. They die after about 2 hours of use. So if you are like me who needs them for long virtual meetings/calls or like to listen to books/music while doing DIY home projects, these are not the best fit that use. The over-all quality is poor, the case is bulky, made of cheap material didn’t appear or feel durable. Feels like the hinge that opens/closes the lid will give up/break soon. There was also a mild sound which I didn’t experience with the Apple AirPods. Will be giving something else a try or just suck it up and buy another Apple set

    No, I would not recommend this to a friend