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Customer reviews

Rating 4 out of 5 stars with 2250 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished Beats Studio Buds for their exceptional sound quality, affordable price, and long battery life. They also appreciate the comfortable fit and stylish colors. However, some customers have concerns about the fit of the earbuds, missing accessories, and inadequate packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,250 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sond

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and design, this is my 2nd pair as I lost one bub so I needed to replace them.

    I would recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    Disturbed buyer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work anymore was refurbished and now they need to be refurbished again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    These suck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only my right ear bud works. The pop up notification only says air pods. I don’t even have air pods. I wish I could return these..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't ever buy refurbished from Best buy. second pair of refurbished earbuds I've bought and both have a bad right ear bud and they will do nothing about it. buy from Amazon. they will take your returns. It's no wonder Best buy will be out of business the next ten years.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Noise canceling?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the earphones primarily for the noise reduction feature. Unfortunately I didn’t hear a difference compared to my 2 yr old regular Air Pods. Returned for a refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Refurbished beats headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to hear others and hard for them to hear me. I got them as a gift

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not what I thought they’d be the left one stopped working probably like a month after use, they were refurbished.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    Only one ear bud works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gave them to my grandson for his birthday in May and only one of the ear buds work. By then it was too late to return.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would only buy new

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurb set. Case came greasy and missing one earbud. Looked like a good product but cant verify since item wasnt complete. Will order another set but new this time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tip size

    Rated 1 out of 5 stars

    Don’t waste your time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t even come with any of the ear tips, or charger. Literally just gave me the buds and the case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk I purchased a pair of refurbished ear buds they didnt work at all leason learned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Earbuds M size rubber tips missing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the item as main M size rubber tip was missing inside the box

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New might work; but refurbished is a no go.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the refurbished beats studio buds twice. Both times they did not function properly. I figured one time being off could be refurbished not being up to snuff but the second time I decided its not a coincidence. Best buy told me "well that's what you get when buying refurbished" and Apple told me they just cannot help me beyond "reset them". The issue is a sound hiccup every few minutes when listening to music or audio books. I cannot recommend this product less.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great price but not worth the money in my opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price but I personally didn't like the noise cancelling feature. It almost worked too good but the actual sound itself wasn't all that great either.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    broekn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One bud did not work at all! I tried to work it but never did

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok just didn’t hold enough long charge Could do better also fell out my ear to much times

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted 5 months only

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted for only 5 months, then it won’t recharge properly and lasts only for a few minutes after full charge. I don’t even use it a lot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrived in poor condition and poor presentation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service not kept informed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One ear bud was missing. Called and was told another would be send. That order was canceled without an explanation. Only found out when I called because new ear buds were not received. Was send a return label but I had to buy a return envelope

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re to big for my ears and the sound sucks. They fall out

    No, I would not recommend this to a friend