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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4 out of 5 stars with 620 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers highly value the Geek Squad Certified Refurbished Studio Buds + True Wireless Noise Cancelling Earbuds for their impressive sound quality, long battery life, comfortable fit, and appealing design. Many appreciate the transparency mode. However, some customers have reported occasional connectivity issues and missing ear-tips.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 620 reviews
  • Rated 3 out of 5 stars

    The microphone is not good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I speak they don't listen to me if I don't speak hard.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is okayyy does the job for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend these for gym and workouts!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbised ear pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is low when on the phone. People can barely hear me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in clean and didn't have any scuffs or cosmetic issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in time and the product is in perfect condition

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product not Dog-Proof

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked well until my dog ended up biting and destroying them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Crap phone calls

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for listening to music but crap for voice calls. I wouldn’t buy it! No one can understand a word you say.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not upto Best Buy standards - Revisit Geek cert.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was advertised as refurbished and Geek Squad certified, but what I received appeared to be simply used and returned by the previous owner. It was very dirty inside, as if it hadn’t even been cleaned. If this is what qualifies as “certified,” I’m quite disappointed and would never trust any Best Buy certified products.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Included accessories

    Rated 1 out of 5 stars

    Broken and nasty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, came straight from geek squad certificate whenn I did open inside the store was nasty dirty with pieces of serum from the ear, with out charging cable and very damage. Nothing as them describe in the page.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good the first month but then the failure I had came back and it was never fixed but only on the left side, but after that everything is fine

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones do not work properly, I would suggest only buying them brand new. I have not gotten more than one use out of them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats earbuds are mid

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have some flaws but not sure if it was my fair I get like vibration in the left ear bud not sure why

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad headphone and Best Buy did nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad the headphone never connected to my phone and I tried connecting to another phone but still the same I didn’t get to use it ever very very bad

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I talked on phone people on other end couldn’t make out what I was saying because I would break up. Listening to music on walks they worked fine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling did not work and the microphone sucks no one can hear me on a phone call. Overall not good quality even with the lower expectations of refurbished. 1.5/5

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like at all my ears hurt and the side is just

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is more about the disgusting packaging and my trust in the item than how it functioned . The box was torn up and haphazardly masking taped. The inside of the packaging was also torn up, and I had no faith that the ear pieces were clean. I've purchased other refurbished items and was very satisfied. This one actually grossed me out. I didn't even try them and returned them immediately. I ended up purchasing new ones. I had to give stars for the review, so I gave 3's not for functionality, but it made me rate even though it says "optional"

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not function well. Poor quality hearing others as well vice versa.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money unless you plan on using them under like gaming head phones

    No, I would not recommend this to a friend