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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 2243 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished Beats Studio Buds for their exceptional sound quality, affordable price, and long battery life. They also appreciate the comfortable fit and stylish colors. However, some customers have concerns about the fit of the earbuds, missing accessories, and inadequate packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,243 reviews
  • Cons mentioned:
    Ear tip size

    Rated 3 out of 5 stars

    Missing Medium Eartips, Earbuds work great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works great. But be aware, with refurbished earbuds, the Size Medium Eartips (the size I need) are missing. I only point this out because the description clearly lists all three sizes will be with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! My boyfriend uses them for the gym and has no issue with them falling out of his ears. He also loves the NC on them. We were worried the packaging would be bad but that wasn’t the case!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, high fidelity, Active Noise Cancelling, love the color, the size Active, powerful sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished? No issue.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beats work well, fit in my ears well, and have good sound. The only thing I wish is that the case would be able to charge without a cord.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter and she loves them. She says the sound is amazing and they fit perfectly in her ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these Beats for my son. He really enjoyed them until I accidentally put them in a donation box. Sure hope who ever has them bow enjoys them as much as my son did.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the earbuds. Compact easy to store easy to use. Sound is great

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great customer service.

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, the minute i got to the store i was geeting and was asked for any help which i did. Got me in and out. I got what i needed asap. Very content with the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love these Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Beats by Dre before and I upgraded to the Studio beats. I loved these, but I work out a lot and I needed some with a bit more stability. I purchased this set for my son who needs a new set of ear buds (as a gift). I would always recommend them to someone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything good about the beats; One problem is tracking them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we buy from open box we know that someone returned it for some reason and that is why we rate it with 3 stars but the brand of the product deserves 4 even if they are used

    I would recommend this to a friend
  • Cons mentioned:
    Ear tip size

    Rated 2 out of 5 stars

    Missing eartips

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to say anything about these buds because they didn't come with all three sets of eartips, as promised by the product description. The medium size is missing. I know they're refurbished, but that should still mean they include all the original components. Proper-sized eartips are kind of important. I'll probably return them because the small and large sizes don't work for my ears. Otherwise, they seem to be in decent condition and pairing worked well. Can't say anything about the sound quality because I couldn't get a proper fit without the mediums.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my son for his birthday and he loves them. He said the quality and sound is very good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Slat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are good there pretty small an sound pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great Christmas gift. Works and sounds great! Easy set up very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Beats Studio ear buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love these Beats by Dre Studio buds. They fit great, were easy to pair, and noise canceling/transparency options were awesome. This was a refurbished pair and they worked and felt like brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Ear tip size

    Rated 2 out of 5 stars

    Disappointed.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was missing Medium ear tips. Had to return, sounded amazing but small was too small and large was uncomfortable. Ended up just buying new ones. Waste of time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    beats earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these. They arrive really fast. i like these better than airpods. A must buy. they don't hurt your ear or sweat out.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like new i love the refurbished items bc they work like new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were clean and perform like new and they look new as well. I prefer the price point opposed to buying brand new. Don't be so skeptical give refurbished products a try.

    I would recommend this to a friend