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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 2251 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished Beats Studio Buds for their exceptional sound quality, affordable price, and long battery life. They also appreciate the comfortable fit and stylish colors. However, some customers have concerns about the fit of the earbuds, missing accessories, and inadequate packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,251 reviews
  • Rated 5 out of 5 stars

    Certified

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with these. They didn't come with a manual, being refurbished I guess I didn't mind because i found instructions online. Quality product and have had no issues with them. Charges quickly and fits comfortably in my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter and I accidentally washed 1 and let it dry on its own and is evidently waterproof because it charges and still works!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, I use these for work and they get the job done. I would recommend these for just about anyone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unsatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work properly, in phone calls people can’t hear me, even thought I can do it perfectly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is ok but, the only problem is when I am using it for phone calls my caller is not able to hear me well.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ear budds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great i would definetly recommend them to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbish is the way

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for the price. geeksquad test the product fiir accuracy anf functionality. Refurbish is the way ti shop. I trust a Refurbished product more than a brand new one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Did not hold charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned, did not hold a charge and sound quality was bad. Replaced with a brand new set. Huge difference in sound quality. This is my second pair so i can keep at work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these and im bot an apple guy i support bose the Massachusetts Brand and the quality unmatched brand but i use these for work and i love em there not overwhelming bass like alot of veats headphones tend to ve

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish they were better sounding, I might use them m

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best headphones I have purchased but are the most expensive. I have $40 ones that sound much better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not A Great Beat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My beat are not performing as expected. The charge is know longer than 3 hours . The sound is pretty good however not work the price. I will take them back for a refund. I need some more ear bugs

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelllent refurbished Beat!!! I will continue to purchase open boxes and save money!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and comfort

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurb but brand new pretty much no issues still to this day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for my workouts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect once you install the software, and if you get a second pair they just about instantly connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on a great product. Works perfectly with iPhone 15.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price an cualiti good price good price good price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound quality is lacking

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in the sound quality. I had bought a refurb and the unit actually looked very good, so no problems there. I think the reason they had a lot of refurbs from returns is that the sound quality is just not there. I was coming from Air Pod Pros that got lost and thought these would be at least in the same league, not so. I have a pair of generic beaters that sound about the same as these. The only reason I give 2 stars is that they do support "find my..." from the iPhone app, so that's a plus.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    VERY DISSAPOINTED !!!!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as "REFURBISHED" ...the box was all in shred ...the extra ear buds was not even in the box .... it was scattered in the the mailing bag. WAS VERY IRATE .... 1st time that BEST BUY made me so disappointed in 25+ years....It would have been shameful if I had walked in BEST BUY store and showed the packaging .... no one would have believe me. OH, the earphone did not even work, WORST I WAS MORE IRATE HOW THEY CAN SHIP AN EARPHONE IN A BROKEN/TEAR UP BOX ..as mentioned, the 1 extra earbud was outside the RIP UP box

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Fits in the ear good. I was skeptical about buying refurbished but thwy have been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hurry Up & Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and definitely worth the money. Love these buds so much that I purchased a second pair.

    I would recommend this to a friend