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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 2243 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished Beats Studio Buds for their exceptional sound quality, affordable price, and long battery life. They also appreciate the comfortable fit and stylish colors. However, some customers have concerns about the fit of the earbuds, missing accessories, and inadequate packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,243 reviews
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has done it again with great features in such a small package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t ask for better.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new! Geek squad rocks! What quality headphones for a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats aor pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter enjoys it very much. IIs easy to connect,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not impressed the cushions were missing and it’s not as quality as the original beats created

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, the best ever there are working properly

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Play low volume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume was very low when listening on my iPod very low

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats In Ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never got a chance to really listen as they were late in getting to me. I tried a friend's and they were ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but for this price. Product quality also very good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds did not connect to Bluetooth. I try different phones, still did not connect

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tip size

    Rated 1 out of 5 stars

    Beware of Refurbished I In-ear Headsets

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished headset came with missing ear tips. I went to the BestBuy store in Springfield, VA and they refused to exchange them or give me the missing ear tips. I am very disappointed in the purchase. Now I have to spend $20 for a pair of 1 set of medium ear tips. I will never purchase refurbished items from Best Buy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this is refurbished, but the quality that's not the same as the original.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    dre beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked perfectly no issue with product black and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Angel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, and on time! Just a little weaker reception than Apple AirPods. Other than that, great buy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The “ geek squad “ didnt do anything !!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and i thought they would sound brand new, ik these are refurbished but be so fr.. The noise cancellation aint cancelling nothing when i connected these to my phone the battery percentage was already messing up. I am disappointed with this purchase and i want my money back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life sucks compared to other ear buds. Other than that, they’re good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound ok, I wouldn’t recommend the quality want great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless ear buds work exceptionally well. No regrets.

    I would recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one side works, tried to replace it but they didn't have any, so returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They get the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. Had they fit in my ears nicely. The functionality is exactly what I wanted and needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them for my mom as a birthday gift and she loves them. Definitely a good purchase.

    I would recommend this to a friend