Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4 out of 5 stars with 2251 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished Beats Studio Buds for their exceptional sound quality, affordable price, and long battery life. They also appreciate the comfortable fit and stylish colors. However, some customers have concerns about the fit of the earbuds, missing accessories, and inadequate packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,251 reviews
  • Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless ear buds work exceptionally well. No regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good pair of ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit really well in my ear and it gets really loud.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life sucks compared to other ear buds. Other than that, they’re good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The “ geek squad “ didnt do anything !!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and i thought they would sound brand new, ik these are refurbished but be so fr.. The noise cancellation aint cancelling nothing when i connected these to my phone the battery percentage was already messing up. I am disappointed with this purchase and i want my money back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them work amazing haven’t had a problem at all

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earphone just didn’t come with any size earbuds. So far they’ve worked been over a month

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t recommend

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound ok, I wouldn’t recommend the quality want great

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Beats Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I attempted to use the beats one day and the first day it sounded like the abrasive to my ears with the static and I can't explain it. The sound while the beats worked for about an hour sounded good. I must have gotten a defective pair. I returned them to purchase another brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an excelent ear buds. Tou wont regret to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ordering soon

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is in good condition i dont have any have a problem using it... i love my beats.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing parts

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked them but they didn’t come with the medium size buds. Had to return.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted two weeks. Left ear bud crackles. Cas was was scratched up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for an awesome purchase they are amazing

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Very disappointed.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a flash sale. $85 marked down from $150. I even had a $60 reward certificate. So it only cost $25. It is not worth it. The sound quality is poor. It doesn’t play very loud. And it doesn’t sound nearly as good as the ear buds that came with my phone. I’m returning it tomorrow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Order

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it….very easy to use….I do not regret my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine, thought they were damaged because of the box but they were fine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing parts, poor quality control.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving this 2 stars as purchased 3 times as a refurbish with the medium size eartips not present with each package. Went through numerous chats online and calls to customer service with product sent again with still missing the medium size eartip. Never was able to obtain a replacement complete. Quality control needs improvement. Shipping good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Headphones Bluetooth beautiful

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound and beautiful looking small noice cancelation ear pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat pods

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good and smaller than Apple AirPods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the price and are very reasonable

    I would recommend this to a friend