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Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $149.99

Customer reviews

Rating 4 out of 5 stars with 2226 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished Beats Studio Buds for their exceptional sound quality, affordable price, and long battery life. They also appreciate the comfortable fit and stylish colors. However, some customers have concerns about the fit of the earbuds, missing accessories, and inadequate packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,226 reviews
  • Rated 1 out of 5 stars

    Don't purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are truly the worst wireless headphones ever made. They are not noise cancelling and a few weeks after I purchased them, they stopped working intermittently. I went to the best buy website and I was past the return by deadline by two days. The return policy is less than a month. Probably so they can sell "refurbished" items that will break shortly after buying. 0/5 do not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Make sure you test item even if it’s a gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear bud does not work and I am stuck with these due to them being a gift for my spouse while they were away at annual training for the military and we passed the 15 day return. Will find another option to purchase electronics in the future

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't include medium size tips!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are fine, everything seems to work so far, but they're missing the medium silicone tips, which is my size. The description specifically states in multiple places that all four tip sizes are included, but this is false.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not good. I had some older beats and the sound was soo good, these are really disappointing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theae earbuds are ok. The battery life is not gŕeat.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not a fan of them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like them kept on falling out of my ears returned them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Falling buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was good; however, the buds fall out of your ears. Not such a good product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Volume low

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beats don’t not work you can bearly hear the volume is so low like the color is nice but the volume is just upsetting

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These shipped with no instructions. No papers at all. Might be a good earbud set, if I knew how to use them

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Small nightmares

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible fit in your ear. If working out when in use not the best product to use. Battery life horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money on the refurbished pair!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the beats because I have had a pair before. Coming off owning a pair of AirPod pros. The sound quality is crap compared to the AirPods. Not to mention I ordered a red refurbished pair and they sent me the white, with no medium ear pieces, case was really banged up and terrible. I would spend the extra money to get a brand new pair! Would NOT recommend!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the way its sounds. She says it sounds like she is talking face to face with her friends.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Missing accessories

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was missing all of the accessories. Would not get loud

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Don’t like them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like them they don’t stay in your ear. I have to keep pushing them in my ear. The sound quality is poor even on the quiet comfort mode.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't ever buy refurbished from Best buy. second pair of refurbished earbuds I've bought and both have a bad right ear bud and they will do nothing about it. buy from Amazon. they will take your returns. It's no wonder Best buy will be out of business the next ten years.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tip size

    Rated 1 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok but it didn’t come with the ear tips I had to order them separately. Not happy that I had to order them separately.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Refurbished beats headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to hear others and hard for them to hear me. I got them as a gift

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Wont get these again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would fall out while running, if a loud car went by it would static in my ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad ringing noise in right earbud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know these were refurbished earbuds, but still they were so bad I had to return them. There was an awful ringing noise in the right earbud that I had to return them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love those earphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my noise cancelling beats earphones. The quality of sound is great. Easy to pair with phone.

    I would recommend this to a friend