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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 2243 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished Beats Studio Buds for their exceptional sound quality, affordable price, and long battery life. They also appreciate the comfortable fit and stylish colors. However, some customers have concerns about the fit of the earbuds, missing accessories, and inadequate packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,243 reviews
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They consistently lose connection, stayed out and are muffled. Took them back to the Geek Squad and they sent them off and come back with the same issues.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Dissapointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed. It’s probably just my ears or something but these earbuds keep falling out and I have a hard time keeping them in my ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished but didnt work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am leaving a honest review! It was refurbished, however one ear piece didnt work and one did, also the charging was all messed up, not sure if it submerged in water or what, but Best Buy did give me a refund no problem , but im leaving the review for the refurbished ear phones

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really dislike these. They don't connect to the pouch they’re in so they’ll think they’re always connected. Something wrong with the connection.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    refurbished not worth the savings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased refurbished, does not hold a charge. Ear buds and case never fully charges. Ear buds easily falls out of ears

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one I bought keep loosing connection during calls, doesn’t worth the price, also one drain the battery faster than the other and the missed the medium earpiece

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time on the refurbished products. Bought these two separate times and had to return them both because they wouldn't connect or the case wouldn't charge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok sound but battery life is not good would be better if battery lasts longer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Annoying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really like it so annoying especially when I try to put in the ear so annoying.. I like the shape that’s all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Doesn't fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fit and fall out of ears very easily. Needs upgrade

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    EAR BUD FIT BAD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falls off ear, easily. Not a comfortable fit, either.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were missing pieces. The sound was also very low and there was no way to turn it up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are truly the worst wireless headphones ever made. They are not noise cancelling and a few weeks after I purchased them, they stopped working intermittently. I went to the best buy website and I was past the return by deadline by two days. The return policy is less than a month. Probably so they can sell "refurbished" items that will break shortly after buying. 0/5 do not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Falling buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was good; however, the buds fall out of your ears. Not such a good product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery dies so fast especially the buds. Maybe because it was refurbished

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not good. I had some older beats and the sound was soo good, these are really disappointing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Un satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is sub par. Doesn't always charge when put in case

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Volume low

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beats don’t not work you can bearly hear the volume is so low like the color is nice but the volume is just upsetting

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not a fan of them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like them kept on falling out of my ears returned them

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Small nightmares

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible fit in your ear. If working out when in use not the best product to use. Battery life horrible

    No, I would not recommend this to a friend