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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 2251 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished Beats Studio Buds for their exceptional sound quality, affordable price, and long battery life. They also appreciate the comfortable fit and stylish colors. However, some customers have concerns about the fit of the earbuds, missing accessories, and inadequate packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,251 reviews
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Don’t like them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like them they don’t stay in your ear. I have to keep pushing them in my ear. The sound quality is poor even on the quiet comfort mode.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the way its sounds. She says it sounds like she is talking face to face with her friends.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They consistently lose connection, stayed out and are muffled. Took them back to the Geek Squad and they sent them off and come back with the same issues.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Small nightmares

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible fit in your ear. If working out when in use not the best product to use. Battery life horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money on the refurbished pair!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the beats because I have had a pair before. Coming off owning a pair of AirPod pros. The sound quality is crap compared to the AirPods. Not to mention I ordered a red refurbished pair and they sent me the white, with no medium ear pieces, case was really banged up and terrible. I would spend the extra money to get a brand new pair! Would NOT recommend!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not good. I had some older beats and the sound was soo good, these are really disappointing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery dies so fast especially the buds. Maybe because it was refurbished

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not a fan of them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like them kept on falling out of my ears returned them

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tip size

    Rated 1 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok but it didn’t come with the ear tips I had to order them separately. Not happy that I had to order them separately.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These shipped with no instructions. No papers at all. Might be a good earbud set, if I knew how to use them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad I could hear good but they couldn’t hear me! It was static in it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Un satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is sub par. Doesn't always charge when put in case

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love those earphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my noise cancelling beats earphones. The quality of sound is great. Easy to pair with phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't include medium size tips!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are fine, everything seems to work so far, but they're missing the medium silicone tips, which is my size. The description specifically states in multiple places that all four tip sizes are included, but this is false.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling sucks, i get overstimulated my noise, and these didn't help it seemed to do nothing. They're constantly falling out of my ears even if i wash both my ears and the headphones. It's hard keeping track of the case, and both headphones when they constantly come out. I wouldn't walk on the stairs with these because they may fall out and someone will step on it. These are god awful, if you want good headphones don't get these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Falls off

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps falling off..can't use cant use falls off okay

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Missing accessories

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was missing all of the accessories. Would not get loud

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Wont get these again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would fall out while running, if a loud car went by it would static in my ear

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sond

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and design, this is my 2nd pair as I lost one bub so I needed to replace them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    'Good' condition refurbs don't incl. earbud tips!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this refurbished and it did not come with the cushion bud tips. Because it was in 'good' condition, the best buy associate said it can have missing parts. But how do you use the earbuds without the tips????!?!??? Very disappointed.

    No, I would not recommend this to a friend