Customer Ratings & Reviews

Headphones are fine, everything seems to work so far, but they're missing the medium silicone tips, which is my size. The description specifically states in multiple places that all four tip sizes are included, but this is false.

I don’t like them they don’t stay in your ear. I have to keep pushing them in my ear. The sound quality is poor even on the quiet comfort mode.

I bought the beats because I have had a pair before. Coming off owning a pair of AirPod pros. The sound quality is crap compared to the AirPods. Not to mention I ordered a red refurbished pair and they sent me the white, with no medium ear pieces, case was really banged up and terrible. I would spend the extra money to get a brand new pair! Would NOT recommend!

Got this refurbished and it did not come with the cushion bud tips. Because it was in 'good' condition, the best buy associate said it can have missing parts. But how do you use the earbuds without the tips????!?!??? Very disappointed.

My daughter loves the way its sounds. She says it sounds like she is talking face to face with her friends.

Left ear bud does not work and I am stuck with these due to them being a gift for my spouse while they were away at annual training for the military and we passed the 15 day return. Will find another option to purchase electronics in the future

These shipped with no instructions. No papers at all. Might be a good earbud set, if I knew how to use them

Theae earbuds are ok. The battery life is not gŕeat.

It’s ok but it didn’t come with the ear tips I had to order them separately. Not happy that I had to order them separately.

Was missing all of the accessories. Would not get loud

Would fall out while running, if a loud car went by it would static in my ear

I love my noise cancelling beats earphones. The quality of sound is great. Easy to pair with phone.

Junk I purchased a pair of refurbished ear buds they didnt work at all leason learned.

Noise cancelling sucks, i get overstimulated my noise, and these didn't help it seemed to do nothing. They're constantly falling out of my ears even if i wash both my ears and the headphones. It's hard keeping track of the case, and both headphones when they constantly come out. I wouldn't walk on the stairs with these because they may fall out and someone will step on it. These are god awful, if you want good headphones don't get these.

don't ever buy refurbished from Best buy. second pair of refurbished earbuds I've bought and both have a bad right ear bud and they will do nothing about it. buy from Amazon. they will take your returns. It's no wonder Best buy will be out of business the next ten years.

Doesn't work anymore was refurbished and now they need to be refurbished again

Only my right ear bud works. The pop up notification only says air pods. I don’t even have air pods. I wish I could return these..

Hard to hear others and hard for them to hear me. I got them as a gift

The product arrived in poor condition and poor presentation

Purchased the earphones primarily for the noise reduction feature. Unfortunately I didn’t hear a difference compared to my 2 yr old regular Air Pods. Returned for a refund.